With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction.
In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as drivers/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be.
Come join our team!
Job Overview: The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures, monitoring and controlling daily operations, and assisting with the long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, high service delivery, and cost-effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault, and facility security operations as directed by the Operations Manager/Branch Manager.
Key Responsibilities:
Complete and maintain scheduling/routing on a daily basis.
Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations.
Maintaining effectiveness and efficiency of route, terminal, and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
Securing cargo and terminal through training, monitoring, and enforcing policies and procedures, including terminal opening and closing.
Investigating accidents and processing required paperwork.
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and or complaints and solving logistical issues.
Coordinating with sales, other division branches and departments, division and corporate staff, carriers, and vendors to create and implement viable operational solutions for new customers.
Maintaining effectiveness and efficiency of operational functions.
Communicate with all employees to resolve any outstanding issues and/or complaints immediately.
Completion of any and all additional responsibilities assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.
Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
Recruiting, interviewing, testing, selecting, training, and supervising operations personnel.
Oversight and coordination of maintenance of vehicles, forklifts, and other equipment.
Emergency response to include response to employee injuries, facility security incidents, vehicle incidents, and security investigations.
Manipulation and maintenance of route and vault data, including manual paperwork and electronic data.
All other duties as assigned by the Operations Manager/Branch Manager.
Primary Qualifications :
Ability to obtain a valid firearms permit.
Must have 3+ years' experience in transportation and warehousing, transportation logistics, or a related field.
Min 2+ years of proven professional supervisory and leadership experience.
Experience in banking or retail cash and ATM operations preferred.
Strong desire to succeed, advance your career, and work for a company-leading branch.
Individual Skills & Competencies:
Strong leadership skills with the ability to manage and develop high-performing teams.
Excellent verbal and written communication skills.
Ability to teach, coach, and present to small and large groups.
Excellent computer skills and a working knowledge of Microsoft Office programs.
Benefits:
Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account Industry Leading Training and Development
Loomis is an Equal Opportunity Employer and Drug-Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.
