Job Description:

Title: Retail Senior Food Service Manager

Employee Classification: Senior Food Service Manager

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Dining-Retail-163710

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

Why work for UNT Dining? Our employees explain. - Click Here

It's About the Food. As the largest self-supported food service department in North Texas, UNT Dining Services offers 5 Dining Halls, 20+ retail venues, an upscale dining restaurant, a hydroponic garden, a central scratch bakery, and catering service-all led by professionally-trained chefs and hospitality experts. UNT is recognized as a national leader in university dining due to the department's innovative, trendsetting approach to food service and award-winning culinary talent. UNT operates Mean Greens Café, the nation's first 100% vegan collegiate Dining Hall, and Kitchen West, Texas' first and only university Dining Hall Certified Free From™ the Big 8 Food Allergens and Gluten Kitchens with Confidence. In early 2021, UNT opened its first standalone Dining Hall, Eagle Landing, inspired by urban food halls and home to seven unique restaurant concepts, all available for a single Meal Plan swipe. UNT was named No. 2 in the nation as a college with the best food by Delish.com and is also the recipient of the prestigious Loyal E. Horton Award and Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT contributes to groundbreaking research on plant-forward diets, food waste reduction, and consumer food choices while accelerating the implementation of the Menus of Change Principles of Healthy, Sustainable Menus.

Position Overview

Responsible for food quality, customer service, and general management of any area of operation assigned in Retail Dining Operations including nationally branded concepts, inhouse formats signature designs. Responsible for customer satisfaction and retention. Implements business practices in order to uphold Dining and UNT mission and values as well as the National brand. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. This includes but is not limited to all cash handling responsibilities, proper closing of all branding operations, and securing of all products, equipment, and other assets in Retail Dining Services areas.

Minimum Qualifications

Bachelor's Degree in related field and three years' of experience in food service management; or any equivalent combination of education, training, or experience.

Knowledge, Skills and Abilities

Extensive knowledge of dining, retail, and/or catering service operations. Thorough knowledge of the principles and practices of dietetics management knowledge and leadership skills related to business operations including planning, budgeting, organizing, controlling, and evaluating. Ability to analyze and solve problems, and make the necessary decisions on personnel, food preparation or food handling problems that may develop. Knowledge of cost and quality control techniques. Demonstrates good leadership skills and judgment. Skill in training, supervising, and evaluating the work of subordinates. Ability to develop and present formal and informal training and development programs. Knowledge of safety and security precautions appropriate to work performed. Superior attention to detail to ensure that high profile catering events or special events are executed to meet the departments high quality standards.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties:

- Reports to work every day for scheduled shift
- Maintains excellent grooming and overall appearance. Comes to work in uniform each day without exception. Wears nametag.
- FT and PT Staff are in proper uniform Without Exceptions. Uniforms are clean and maintained. Employees wear name tag.
- Personally accepts responsibility for unit operations; does not blame others or circumstances for mistakes or failures.
- Consistently enforces work standards and rules. Follows up to guarantee to ensure all assigned task were complete correctly.
- Takes appropriate action with employees for poor performance or work rule violation.
- Appoints a subordinate to be in charge when away from the job. Coaches subordinate supervisors regarding production and service expectations.
- Takes quick action to correct substandard conditions poor merchandising, poor food preparation, poor sanitation, unsafe working conditions.
- Keeps boss informed.
- Meets with staff daily covering meal production, daily operational reviews. Holds weekly meetings to convey pertinent information for full time staff.
- Recognizes that our department has enormous influence over how UNT is perceived by students, visitors, faculty and staff. Takes necessary action to ensure Retail always presents UNT in the best possible light.
- Through tone of voice, facial expression, choice of words and body language, always communicates in a positive manner to the work life of the department and University.
- Efficiently schedules own time and activities; guarantees that supervisors have a running to do lists to keep all employees productive while on the clock.
- Manages all fulltime staff (FSW I, FSW II, and FSS II) scheduling to guarantee no more than a 40 hour work week; approves in advance any extra comp time earned . Schedule to 50.00 in retail sales per labor hour.
- Is flexible with staffing in the event that Catering needs assistance; even if this causes shortages in your own unit.
- Creates and post schedules into W2W and post in each area of operation each week.
- Is in food safety compliance 100 of the time. Scores 95 or above on monthly health inspections.
- Ensures that all FT and PT Staff follow all HACCP procedures in Retail Dining.

Work Schedule:

Hours Vary

Driving University Vehicle:

Yes

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

Apply Now