National Sales Coordinator- Service at ThyssenKrupp Elevator Corporation

Posted in General Business 24 days ago.

Type: Full-Time
Location: Atlanta, Georgia





Job Description:

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced National Sales Coordinator- Service in Atlanta, GA.

Responsible for coordinating and supporting the National Account Managers.

ESSENTIAL JOB FUNCTIONS:


  • Support to the National Account Managers and provide exceptional customer service to client base.

  • Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business

  • Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs

  • Compile bid documents for RFP's

  • Work with the legal team to obtain COIs for customers.

  • Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel

  • Manage current client portfolios by entering and maintaining client information in the web-based computer application

  • Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters

  • Responsible for coordinating National Accounts contract rollouts

  • Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel

  • Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.


EDUCATION & EXPERIENCE:

  • High school diploma or GED is required

  • Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred

  • 2-4 years' experience with customer service, sales and office administration necessary.

  • CRM systems experience

  • Strong customer service focus

  • Excellent communication skills, both written and verbal

  • A cultivated attention to detail

  • Strong computer skills

  • Strong Microsoft Excel and PowerPoint abilities

  • Background in facilitating large scale projects involving a multitude of people and documentation

  • Experience with facilities management

EDUCATION & EXPERIENCE:

  • High school diploma or GED is required

  • Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred

  • 2-4 years' experience with customer service, sales and office administration necessary.

  • CRM systems experience

  • Strong customer service focus

  • Excellent communication skills, both written and verbal

  • A cultivated attention to detail

  • Strong computer skills

  • Strong Microsoft Excel and PowerPoint abilities

  • Background in facilitating large scale projects involving a multitude of people and documentation

  • Experience with facilities management

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced National Sales Coordinator- Service in Atlanta, GA.

Responsible for coordinating and supporting the National Account Managers.

ESSENTIAL JOB FUNCTIONS:


  • Support to the National Account Managers and provide exceptional customer service to client base.

  • Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business

  • Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs

  • Compile bid documents for RFP's

  • Work with the legal team to obtain COIs for customers.

  • Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel

  • Manage current client portfolios by entering and maintaining client information in the web-based computer application

  • Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters

  • Responsible for coordinating National Accounts contract rollouts

  • Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel

  • Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.





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