Traffic Incident Management Coordinator at Arcadis U.S.Inc.

Posted in General Business 10 days ago.

Type: Full-Time
Location: Nashville, Tennessee





Job Description:

Arcadis is looking for a Traffic Incident Management (TIM) Coordinatorwith interest in Traffic Incident Management and transportation systems management and operations (TSMO) to join our Nashville team.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:

You will assist our growing traffic and ITS group in Nashville. This role will serve as Tennessee DOT's Statewide Traffic Incident Management (TIM) Coordinator. It will be primarily responsible for coordination of all technical aspects of Tennessee DOT's TIM Program. Using a high level of effective communication skills, both verbal and written and the ability to professionally interact with internal and external customers, the Statewide TIM Coordinator supports and participates in accomplishing the six TIM Focus Areas and Actions assigned to TIM Working Groups by the Tennessee Statewide TIM Steering Committee (STIMSC). The coordinator is responsible for ensuring the Statewide TIM Program is effectively coordinated with internal TDOT and external stakeholders and the TIM Strategic Plan is effectively coordinated, communicated, and implemented with the State.

Location in Nashville, TN. Candidates will have the ability to work remotely or in office (based on preference) but will be required to travel to attend internal and external client meetings in person as needed.

Role accountabilities:


  • Support a state TIM Program working directly with Tennessee DOT, Tennessee Highway Patrol and other stakeholders
  • Facilitate and/or support steering committee meetings, TIM working groups, regional and local TIM teams, and after-action reviews across the state of Tennessee
  • Coordinate meeting materials/content/presentation development, develop agendas and meeting minutes and track action items.
  • Identify, gather information and prepare content/presentation for after-action reviews
  • Support, evaluate, and track classroom and hands-on training
  • Support accomplishing TIM Strategic Plan action items
  • Regularly coordinate with multiple stakeholders including emergency responders via email, phone and in-person meetings

Qualifications & Experience:

Required Qualifications


  • High school diploma
  • 5+ years of supervisory or management experience
  • 8+ years of field experience (public safety, transportation, or other related field)
  • Knowledge of incident response protocols
  • Willingness to travel up to 50% and be on-call as needed
  • Experience working in a team setting with regional coordination
  • Service oriented personality who works well independently and as part of a team
  • Proficiency with Microsoft Office including Excel, Word and PowerPoint
  • Effective verbal and written communication skills
  • Ability to learn the principles of transportation systems management and operations (TSMO)
  • Passion and commitment to safety
  • Valid driver's license

Preferred Qualifications:

  • 4+ years' experience in Traffic Incident Management
  • ICS 300/400 Certification
  • National Training Certificate and/or instructor
  • Experience in the development and implementation of policies, procedures, and guidelines
  • Experience in facilitating meetings
  • Experience in adult learning and/ or completion of an instructor development course
  • Law enforcement (traffic team or traffic investigator), fire/EMS, emergency dispatch, or tow experience
  • Associates Degree and/ or Bachelors degree

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $100000 - $130000.

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