Job Description Summary

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.

Job Description

- Greet and seat guests in a friendly and welcoming manner.
- Present menus, take orders, and answer questions about menu items.
- Provide recommendations and upsell specials or additional items.
- Input orders accurately into the POS system and ensure timely delivery to the kitchen.
- Serve food and beverages promptly and courteously.
- Check back with guests to ensure satisfaction and address any concerns.
- Monitor table cleanliness and promptly clear dishes and utensils.
- Prepare and deliver accurate checks, handle payments, and process transactions.
- Maintain knowledge of menu items, ingredients, and allergens.
- Adhere to food safety and sanitation standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Assist with opening and closing duties, including setup and cleanup.
- Uphold a positive attitude and teamwork mentality.
- Attend training sessions and staff meetings as required.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Follow all company policies, procedures, and regulations.
- Maintain a neat and professional appearance at all times.
- Perform additional tasks and responsibilities as assigned by management.

Additional Job Information/Anticipated

Pay Range

Welcome to Sonesta. These three simple words could open up a whole new world to you. Each of the hotels and resorts in the Sonesta Collection provides a unique experience unrivalled in the hotel industry. Sprung from the classic hoteliers of the mid-20th century, Sonesta enjoys a rich history celebrating nearly 80 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across 3 continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination.

We aspire to greet every Sonesta guest with a spirit of warmth and welcome, proudly exceeding our guests' expectations. Those aspirations extend deep into the heart of our hotels - right into the lives of our employees. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, that means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. We invite you to discover what you have been missing at Sonesta. Join us - we can't wait to meet you!

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance

• Health Savings Account with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation and Sick Days

• Sonesta Hotel Discounts

• Educational Assistance

• Company Paid Life Insurance

• Company Paid Short Term and Long Term Disability Insurance

• Various Employee Perks and Discounts

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.