Posted in General Business 10 days ago.
Type: Full-Time
Location: Miami, Florida
Customer Service Representative - BSC
Location US-FL-Miami
ID 2024-2193
Category Customer Service/Support
Position Classification Remote
Overview
The Customer Service Representative in the Banker Service Center is responsible for assisting the BSC Department with administrative responsibilities, personalized support in all phases of customer service, account opening, client relationship building, digital banking portfolio, account maintenance and other tasks as assigned.
Responsibilities
This position provides support to all areas of the Bank. The position is also responsible for assisting customers via telephone, e-mail or any other touch point, and must be connected to Ocean Bank's phone system during scheduled hours. This position will provide support to the branches by processing cross applications, inputting wire transfers, preparing CD reinvestments, closing or doing partial CD withdrawals. This position is responsible for understanding and adhering to all operational/BSA related controls to ensure the safety and security of our customers and bank assets; completes required regulatory and compliance training in a timely manner. Additionally, this position will assist BSC Officers as needed and complete projects and tasks as assigned by the BSC Officers and BSC Supervisor.
Qualifications
Job Posting Locations
In this role you can work remote from Miami, Florida, United States
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