Description: Our client is currently seeking a Remote Associate Clinical Admin Coordinator
Schedule:
M-F (10-7p)
This job will have the following responsibilities:
Effectively identify customer/family/caregiver needs and communicate services offered and aid the caller in understanding the value of Landmark services.
Establish rapport and engage members with Landmark by scheduling the first initial visit.
Maintain accurate records of all customer interactions while safeguarding Protected Health Information.
Route calls properly to support first call resolution.
Attend/participate in educational/training activities to improve knowledge and performance level.
Meet individual and team qualitative and quantitative targets.
Adhere to attendance requirements.
Other administrative duties as assigned.
Qualifications & Requirements:
Excellent interpersonal, written, and oral communication skills.
Demonstrated ability to meet production and quality goals.
Must be able to work in a collaborative atmosphere.
2+ years experience using CRM applications.
If interested, please apply directly or reach out to one of my contact methods below ASAP
EMAIL: mthum@judge.com
PHONE/TXT: (484) 753-3515
Contact: mthum@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
