Job Description:

Responsible for managing the screening and admission of prospective clients.

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

Responsible for being trauma aware, sensitive and responsive to youth, families and colleagues through the completion of new hire and annual trauma informed education/training.

Field all intake inquiries from referral sources

Review and process all incoming referrals provided by referrals sources through fax, phone, or email.

Secures available information such as medical, psychological, educational, and social factors contributing to client's situation.

Refers clients to community resources and other organizations when needed.

Compiles records and prepares reports.

Schedule and conduct intake; completing intake paperwork with clients and legal guardians.

Maintain professional language and actions at all times with clients, visitors and staff.

Establishes client digital file upon admission.

Keep privileged information confidential in accordance with HIPAA regulations.

Secure insurance authorizations for services

Assist with maintaining client records

Assist with front desk coverage

Answer phone
Sort mail

Check visitors in and out

coverage during daily breaks for primary clerical staff
vacation coverage for primary clerical staff

Other duties as assigned

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