Description:General Summary: This job is in addition to a series of three involving registrations; admission, bed management, financial clearance and cash determination/collection/reconciliation of provided services. Responsible for obtaining and validating patient information from various sources and to ensure information entered into the practice management system is accurate. Performs the pre-registration/registration process for all inpatient/outpatients. Obtains required forms and signatures and completes all managed care notification requirements. May be required to enter laboratory orders when the Ambulatory Care Center is closed and to contact the physician's office when necessary. Other duties are as assigned.
Supports the Mission of Trinity Health and Holy Cross Hospital.
Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD
Description:
Performs registration and front desk duties in an outpatient clinic setting.
Responsibilities:
Responsible for obtaining and validating patient information from various sources and to ensure information entered into the practice management system is accurate.
Performs the pre-registration/registration process for all inpatient/outpatients.
Obtains required forms and signatures and completes all managed care notification requirements.
What you will need:
Required:
High school diploma or GED.
Ability to communicate clearly and effectively
Bilingual in Spanish required in Health Centers sites (Aspen Hill, Silver Spring, Gaithersburg, Germantown) but not required for Health Partners sites (Kensington and Asbury)
Computer literacy in Microsoft products and email.
One-year experience of customer service experience in an office environment. Familiarity with health insurance/payors and medical terminology preferred. Related college level courses may be considered in lieu of work experience.
Strong customer service and organizational skills.
Ability and willingness to transport patients by wheelchair.
About us:
Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties - Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.
We were named one of America's 100 best hospitals.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer.
Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
