Posted in Other 11 days ago.
Location: Des Moines, Iowa
Job Description
The purpose of this position is to manage user adoption and business readiness activities for the asset and work management center of excellence. This person is responsible for ensuring successful user adoption of new tools, processes, and enhancements. This includes support for both Business Transformation project team and end-user needs across Berkshire Hathaway Energy companies. This role will be critical in crafting and delivering strategy, approach, process, procedures, guidelines, governance, training, and support throughout the lifecycle of the project and beyond deployment. This position is also responsible for providing hands-on assistance to utility staff with real-world evaluation, adoption and feedback on best practices. This includes helping with the integration of new ideas into existing process and procedures, new tool adoption, best practice training, and root-cause identification of the real-world challenges of end users. This role functions as a bridge between theoretically good ideas and practical implementation. It requires a customer service mindset, a proactive approach to exploring root cause hypothesis, and a passion for mentoring others to do the same.
Responsibilities
Facilitate User Adoption of Best Practices and Tools for Utility Asset Maintenance and Operations
Qualifications
Bachelor's degree in organization development, human resources, business or related field or equivalent work experience. (Typically, six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree). Six years of related experience required. Energy industry knowledge preferred. Solid understanding of communication strategies and processes. Strong interpersonal and communication skills and the ability to work effectively with a wide range of teams. Leadership skills to direct the activities of individuals and/or teams toward the accomplishment of goals. Extensive knowledge of learning strategy and design. Strong facilitating skills, encouraging participation & collaboration, with the ability to present and address questions and concerns. Interpersonal skills necessary to interact effectively and influence decisions with all levels of the organization. Ability to prioritize and handle multiple tasks and projects concurrently. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Position descriptions are developed as guides for the employees of Berkshire Hathaway Energy. The management team of Berkshire Hathaway Energy reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.
PI240679358
Salary: $100.00
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