Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Premium Hospitality Workers
Requisition Number	DU12130
Department Name	12E00:UKAA - External Operations
Work Location	Lexington, KY
Salary Range	$15.00 hour
Type of Position	Temporary
Position Time Status	Part-Time
Required Education	GED Degree or higher.
Required Related Experience	Prior customer service experience
Required License/Registration/Certification	None
Physical Requirements	Lifting up to 20 lbs.
Shift	Must be available on weekends, some additional week days and evenings required
Job Summary	Team members will contribute to the seamless operation of premium areas at UK athletic facilities on home game days throughout the 2024-2025 season. Working all 8 home football games is REQUIRED, with additional game day opportunities possible throughout the year. Responsibilities encompass a range of tasks such as welcoming guests, administering wristbands, overseeing elevator operations, attending to suite patrons, and upholding the exclusivity of premium areas.
Skills / Knowledge / Abilities	Ability to work in a high-paced environment, provide excellent customer service (i.e. exhibiting professional and courteous manner at all times), work well on a team and possess a working knowledge of game day policies and procedures.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience
Deadline to Apply	12/31/2024
University Community of Inclusion	The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you have work experience with concert or sporting events?
   • Yes
   • No
2. * How many years of paid work experience do you have in a customer service position?
   • None
   • More than 0, through 1 year
   • More than 1 year, through 3 years
   • More than 3 years, through 5 years
   • More than 5 years
3. * As part of the Southeastern Conference, candidates considered for staff or coaching positions within UK Athletics are required to disclose any unethical conduct. Please answer the below questions regarding your personal NCAA record. Have you ever been charged with a violation of NCAA 10.1 Unethical Conduct by the NCAA or any NCAA member institution?
   • Yes
   • No
4. * Have you ever been charged with a NCAA Level I, II or III, secondary or major violation?
   • Yes
   • No
5. * Are you currently involved in any pending NCAA investigation, charges and/or violations of NCAA legislation?
   • Yes
   • No
6. * Has the NCAA Committee on Infractions ever issued you show-cause penalty?
   • Yes
   • No
7. * If you answered yes, to either of the previous two questions, please list all violations in which you’ve been charged or were involved. If you answered no to both of the previous questions please type: N/A

   (Open Ended Question)

8. * I agree to and understand that failure to disclose any NCAA violation or false information regarding my NCAA compliance history will result in removal of my application for consideration.
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter

PI240674254

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