The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Network Engineer I in Riverview, FL.


Role Description
This Network Engineer will assist in training for Help Desk support and Meraki updates.


• The Meraki team were set up as a side team to the UC virtual connect team.


• Spectrum acquired this software for customers to use and were still using the other company to do the training.


• Spectrum paid them per year to train new customers to use that software.


• Spectrum ended the contract and created internal team to do this.


• The Project Managers originally were setting up the trainings but weren't doing a great job so Scott's team took over these responsibilities.


• This NE will be reaching out to customers that have already bought the software - new customers that are about to be onboarded, scheduling training and training them on the new software.


• If there are technical queries that come up, the NE can log the issue and pass it onto technical support.


• Using Salesforce, they will be able to download a report of new customers to set up trainings with.


• This is not a ticketing role, so this person will need to be proactive.


Skills & Requirements


• Cisco device experience
• Meraki portal foundational skills highly desired
• Must have strong communication skills, both written and verbal
• Must be comfortable working across teams and with various stakeholders
• Must be willing to adapt to change
• CCNA is a plus, but not required.
• Ideally technical support experience
• Experience with Webex is a plus
• No degree or certificate is required, however any additional training is beneficial


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1161954 - Catherine French