Job Description Summary

Barista/Server takes orders, answers questions about the menu and food, sells the restaurant's/coffee shop food and drinks, makes coffee as ordered, takes payment, communicates orders with the kitchen staff, helps with customer service and cleaning.

Job Description

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections and answer any questions.
• Presents ordered choices in a prompt and efficient manner.
• Maintains ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting items, explaining the chef's specialties, identifying appropriate beverages, and answering food preparation/allergy questions.
• Transmits orders to bar, kitchen and/or coworkers by recording patrons' choices and identifying patrons' special dietary needs and special requests.
• Uses POS systems and takes payment in accordance with Sonesta training and standards.
• Keeps kitchen staff informed by noting timing of meal progression, items needing replacement etc.
• Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars as needed.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains tables, counters, and prep areas by cleaning, replenishing items, and being alert to patron spills or other special needs.
• Always maintains friendly hospitable manner and invites patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
• Must be TABC, Food Handler and Allergen Awareness Certified as required by city, county and/or state.

Additional Job Information/Anticipated

Pay Range

Food Handler & TABC required

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.