Innova Solutions is immediately hiring for an Associate Product Owner - eCommerce.
Position type: Full-time; Contract Duration: 07 Months Location: Duluth GA 30096 USA / Can be remote (Locals will be pref)
As an Associate Product Owner - eCommerce - your responsibilities:
Job Description:
This business role will assist the Product Owner of our eCommerce site, BI-Connect, with the operation, optimization, and support of this critical sales channel.
BI-Connect is a B2B eCommerce offering for our US Animal Health Pets business and is used by thousands of veterinary clinics to order pet parasiticides, therapeutics and vaccines.
It also serves as a one-stop customer portal to enable clinics to view order history, manage and pay invoices, track rebates, view loyalty program details, and much more.
Expected responsibilities of the Associate Product Owner of BI-Connect would include the following:
Provide support to the Product Owner as required for the translation of bugs or feature requests into user stories, and the refinement and prioritization of the product backlog.
Collaborate with Marketing to define content plans and updates, consult on UX and creative decisions, administrate content updates via the CMS (Magento), shepherd content through a formal review process, and publish updated content to the production site.
Perform testing (UAT & Regression Testing) as required for any coding or configuration changes made to the site or supporting ecosystem, document test execution results (JIRA & HP ALM) and log bugs.
Conduct troubleshooting for technical issues to identify and communicate root cause analysis and support customer care as required for escalations.
Collaborate with other business and technical teams on the resolution of these incidents and assist the Product Owner on appropriate stakeholder communications
Ensure operational excellence through periodic monitoring, web analytics, site log reviews, and discussions with customer care and support functions.
Qualifications:
Bachelor's in Business, Marketing, Information Systems, another related field or equivalent professional experience
eCommerce and Magento experience is preferred, but not required
Experience administrating a web application, including users, content, and configuration via a CMS (Magento and/or Drupal preferred)
Experience working with web application delivery, testing, and troubleshooting
Familiarity of integration methods of distributed web applications (e.g. REST APIs)
Working knowledge of Scrum and writing user stories (JIRA & Confluence experience preferred)
Solid understanding of digital user experience (UX) and customer needs
Strong troubleshooting and analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
Experience working cross-functionally with geographically distributed teams
Strong presenting, writing and verbal communication skills
Strong reasoning and problem-solving skills
Self-motivator, focused on delivering solutions for business benefit.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you! Ramesh Tummala Lead Recruitment ramesh.tummala@innovasolutions.com
PAY RANGE AND BENEFITS: Pay Range: $38.00 to $40.00 per hour on W2 *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
