Director, Parking Operations




Job ID: 255123

Location: Augusta University

Full/Part Time: Full Time

Regular/Temporary:



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About Us


Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.



Location

Augusta University - Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904



College/Department Information

Parking and Transportation implements the university's parking plan and manages vehicle registration, permit issuance, lot enforcement, fine collection, citation appeal, lot scheduling for special events, and guest parking permit issuance. We also provide campus shuttle services and bus charters for student organizations and university departments.



Job Summary

Directs all aspects of the parking operations for Augusta-based campus lots representing 11,000 parking spaces including permitting, enforcement, operations, and event management.



Responsibilities

The duties include, but are not limited to:
Operations

Provide direction and overall management of all university parking operations including permitting, enforcement, lot operations and event management.
Ensures fiscal responsibility and timely reporting for financial functions within the department.
Ensures that operations are financially self-supporting and well managed.
Manage department policies and procedures, and coordinate any changes with the division leadership.
Systems

Manage parking permit system [AIMS], parking access control sytem [iPARC] and the mobile application for visitor parking [ParkMobile].
Verify financial information using PeopleSoft, BANNER and other university system tools.
Fiscal

Coordinate and verify revenue collection from student permits, employee payroll deduction, citations, on-line and in-person point of sale, and contract vendor payments.
Ensure appropriate financial controls are in place allowing for the monitoring and verification of revenue and expenses.
Manage associated billing processes for permits, rentals, and event management.
Oversee all administrative requirements including annual inventory, budget preparation and budget reporting.
Personnel

Lead and supervise the parking operations team including aspects of the recruitment, training, certification, evaluating staff performance.


Resolve customer service issues relative to parking operations.


Assist the staff with all parking appeals [ADA requests, citation disputes, lot assignment, etc] and coordinate with the CAO as needed.
Communication

Serve as a member of the Parking Operations committee, the Campus Safety committee, and other assigned work teams.
Coordinate parking information with campus leadership, departments and related populations including: admissions, athletics, patient services, public safety, student affairs, transportation, etc.
Provide accurate and up-to-date information on all web-based platforms and any applicable social media outlets;
Maintain a schedule of targeted announcements to students and staff regarding permitting, policies, lot availability, and safety. Coordinate campus-wide communications with the Division of Communication and Marketing team.
As Assigned

Additional duties as assigned by the Chief Auxilary Officer and/or the university.



Required Qualifications


Educational Requirements

Bachelor's degree from an accredited college or university with a five-year work history; Associates degree from an accredited college or university with a seven-year work history.




Other Required Qualifications

Experience with parking management and parking access control systems.




Required Experience

Supervisory experience required; experience with parking permitting, enforcement, operations or related logistics environment.



Preferred Qualifications


Preferred Experience

Experience with large university or medical center parking operations; experience with AIMS Parking Management and/or IPARC Parking Access software; experience with financial accounting and payroll systems; prior experience in a customer service or retail environment; prior event management experience;



Knowledge, Skills, & Abilities


KNOWLEDGE

Knowledge of university and University System of Georgia policies and procedures; knowledge of point-of-sale procedures;




SKILLS

Demonstrated customer service skills; sound fiscal decision-making;



Shift/Salary/Benefits

Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)


Pay Grade: 19


Salary: Minimum $51,967.00/Annually - $60,000.00/Annually


Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position


Recruitment Period: 2/21/23 - Until Filled


Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.


Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.


Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!



Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.



Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.



Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.



Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.



Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.



How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365



To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=255123&PostingSeq=1

















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