Reports in office to Rochester, NY The base salary range for this position is dependent upon experience and location, ranging from $101,404- $126,755
Job Summary
The Telecommunications department with Avangrid's Operational Smart Grids (OSG) organization is responsible for strategy, enterprise planning, operation, and compliance of the telecommunications network for Avangrid Networks, which serves CMP and MNG in Maine, along with RGE and NYSEG in New York and UIL in Connecticut and Massachusetts. One of the services supported is Smart Metering, including Advanced Metering Infrastructure (AMI) which is considered a foundational technology for grid modernization.
Reporting to the Sr. Manager of Telecom, the selected person will lead a team of telecom experts and will work closely with the Smart Metering department and other groups (e.g., Avangrid Secure Domain - ASD, Network Management Center team, Corporate IT, Control & Automation Systems, Electric Operations, Customer Service) to develop and implement solutions for the telecoms networks, including support for Smart Metering.
Major Responsibilities
Lead a team of telecom experts located in New York (potentially other Avangrid Networks locations in the future) that are responsible for planning and engineering of telecom infrastructure with an emphasis on resilient connectivity for Smart Metering and SCADA services.
Provide engineering functions\solutions to support the telecom engineering team.
Provide guidance and direction to subordinates, set performance standards, and monitor performance - Leverage the capabilities of new and existing talent.
Provide blue sky and storm network field telecommunications support as needed for AMI and other networks, working with telcos and local network support, to ensure maximum availability of the systems and deliver on Key Performance Indicators (KPIs)/performance metrics
Lead enhancement and/or migration projects related to the telecoms network to serve AMI and other services
Use expert level knowledge of telecom infrastructure and process flow to collaborate with the Operations and OT departments to propose then execute on changes and improvements to the AMI Wide Area Network (WAN) and Neighborhood Area Network (NAN) and other complex metering networks.
Design and deliver reports and insights that analyze business functions and key operations and KPIs/performance metrics.
Lead and facilitate training plans and knowledge transfer for new or junior level team members to foster continuity on the team
Provide accurate and comprehensive analysis to management as needed to aid in setting team direction and strategy
Assist in the development of departmental Budget, coordinate the department's financial activities to fund operations and growth, maximize investments, and increase efficiency
Provide support to the Operational Smart Grids Storm Coordinator and serve as backup for NY storm events
Qualifications
Bachelor's degree preferred. Degrees in Mathematics, Engineering, or Computer Science with at least 10 years of experience preferred
Advanced knowledge of Information/Operations Technology design and implementation required
Demonstrated ability to lead teams to drive solutions to complex problems or projects. preferred
Solid technical background with experience with Telecom WAN technologies including the following:
Networking, understanding of routing, DHCP, VPN technologies, and architecture required
Network tools including SSH, traceroute, ping, required
Understanding of network security and firewall concepts, radio networks and firmware updates preferred
Understanding FCC regulations preferred
Experience working with Telco circuit providers, devices, and services required
Analytical, troubleshooting, and process improvement experience required
Knowledge of Advanced Metering Infrastructure (AMI) preferred
Bucket truck experience below the power space preferred
The ability to demonstrate good communication skills both written and orally. This communication would be with team members, others' departments, regulating authorities and leadership local and abroad. required
Ability to maintain multiple tasks and manage expectations required
Demonstrated track record of building cross-functional relationships with key stakeholders, and overseeing the resolution of complex technical issues required
Proficiency in MS Office Suite and other business analytical tools required
Knowledge of electric and/or gas utility operations preferred
Previous work experience in IT, operational telecom, network or systems engineering, or metering operations preferred
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
