The Learning Senior Advisor is responsible for consulting with business subject matter experts and leaders on learning requests through performance consultation and by conducting a training needs analysis / assessment to identify the performance and/or skill gaps.

Based on the completed analysis, the Learning Advisor is responsible creating learning experiences and incorporating modernized solutions aligned to the 70/20/10 Learning Model and that has measurable performance outcomes. Types of solutions may include e-learnings, self-paced learning solutions, multimedia, virtual and instructor-led training materials, curated learning resources, and job aids.

Learning needs to be individualized, accessible, relevant and actionable to support our employees throughout their career development and delivers the rights skills at the right time. Key outcomes of these goals include: 1) Organizational talent is skilled in the key capabilities that will drive our business forward and; 2) Enable a learning culture where employees easily access learning to do their jobs and grow their careers. It is a reason people come to work and stay at Cigna.

Primary Responsibilities include but are not limited to:

• Manages small, medium to large scale complex design projects/programs that have high visibility and drives them to completion.


• Consults with business leaders on the gaps and challenges resulting in a learning need


• Directs or performs the needs analysis, design, development, and implementation of training materials, programs and interventions.


• Drives thought leadership in instructional design process with the ability to design innovative and creative solutions matched to business and learning needs of the organization.


• Creates effective learning objectives linked to measurable outcomes in partnership with key stakeholders and team members.


• Applies advanced adult learning theories to design and develop practical, application-based learning.


• Builds wireframes and uses rapid prototyping to emulate the end to end learning experience.


• Develops visual and interactive components to create a consistent experience across a variety of learning topics and authors.


• Drives stakeholder commitment to proposed design concepts. Is a consultant to key stakeholders, driving the design process forward.


• Delivers leading-edge solutions. Partners with the Learning Enablement team to explore new technologies that drive the learning agenda forward.


• Collaborates and shares best practices on company-wide learning strategies with the organization and plays an active role in the Learning Excellence Community (LEC).

Qualifications:

• Ability to scope learning needs which satisfies time, audience, modality, budget, and other stakeholder requirements.


• Ability to create, collaborate, and build strategic, trusted partnerships with team, vendors, and key stakeholders.


• Performance consult with business/HR leaders by asking questions, driving decisions, offering expertise that leads to leaning outcomes


• Complete and document performance needs within a needs / tasks analysis, ultimately understanding the performance needs


• Create innovative learning solutions aligned to Enterprise Learning Agenda (70/20/10, end to end experiences, curation, etc.)


• Manage multiple projects through the learning operating model (project lifecycle)


• Being a strategic thought partner by understanding the overall business goals and aligning learning capabilities to the needs


• Influence business outcomes through pro-active offering solutions through the lens of the employee experience and that achieve positive results


• Strong interpersonal and communication skills, both visual, oral and written form, including the ability to deliver engaging presentations to all audiences, including business leaders.


• Ability to influence without authority and drive for results. Previous experience with communications and project management a plus.


• Creative thinker and strong problem-solver with a continuous improvement, growth mindset.


• Ability to write effective copy, instructional text, audio scripts/video scripts.

Education & Preferred Qualifications

• Minimum of 8+ years of experience in corporate training departments as an instructional designer is preferred.


• Bachelor's or Master's degree in learning science, human resources, training & development, organizational development, or demonstrated experience.

• Demonstrated visual design skills and ability to storyboard.


• Demonstrated knowledge of development tools (Vyond, Adobe Creative Cloud Suite, and Articulate 360).


• Ability to travel up to an estimated 10% to team meetings, clients, workshops, etc.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.