The Shipping Clerk provides direction and support to the logistics team and ensures the accurate, efficient and timely handling of all inbound and outbound shipments. Interfaces with Mars associates at all levels, external carriers and agencies, visitors, and others providing general assistance. Maintains a good working relationship with all internal and external customers, truck drivers, team members, etc. Provides effective and exceptional customer service.
What are we looking for? Required
High School Diploma or equivalent.
Effective written & verbal communications skills.
Self-directed with organizational and time management skills.
Computer proficiency with MS Office suite is required.
Ability to work overtime and tight schedules in high pressure situations.
Preferred
AS400 or Warehouse Management System experience a plus.
Microsoft
Physical Requirements
Sufficient mobility, strength, flexibility, hearing, and sight to access all job relevant areas and perform routine activities as necessary to deliver required results.
Some pushing/pulling, bending/stooping, and lifting (up to 50 lbs.) necessary.
What will be your key responsibilities?
Coordinates direction of carriers and is the front-line contact for all carriers, will call, customers, etc. will handle or direct all inquiries and communications at the Shipping window. Ensures the workflow of outbound and inbound activities in an efficient and timely manner.
Assigns workflow to associates and tracks productivity.
Coordinates shipping board with in-and-out tasks.
Ensures accuracy of Warehouse Management System reports.
Works with Customer Service all issues pertaining to BOLs, pick lists, order changes, and other issues as necessary to ensure efficient and accurate fulfilment of customer orders.
Schedules receipt of all inbound loads by appointment using the ship log.
Finalize and print all bills of ladings and confirm shipment status per customer.
At times be responsible for correct handling and/or coding of shortages.
Completion of logs and various reports on a daily basis such as pick lists, BOLs, order labels, shipment status, pallet inquiry, inventory reports.
Utilization of scanners to conduct inquiries and basic warehouse functions.
Assists shipping transportation coordinators and other duties as required.
Participate and adhere to all food safety requirements, Quality Management Processes, and site safety programs ensuring that all standards are met.
Participate in problem solving groups as appropriate.
Participate in vendor assurance activities.
Train associates in operation of all areas and systems.
Effective communication skills, both written and verbal for accurate transfer of information to carriers and associates within other departments and outside vendors.
Ability to plan work on a daily basis, work independently without supervision and be self- motivated as well as in a team setting.
Effective analytical and troubleshooting skills.
Strong customer service skills.
Have an excellent understanding of computer functions and programs such as Micro Soft Office, email and be able to type at 40+ words a minute.
Ability to perform multiple tasks at one time with attention to detail.
Ability to handle high volume and multi task while ensuring that scheduled deadlines are met.
Decisions
Provides the order in which trailers are loaded and must pay special attention to pick up and delivery times.
In off hours, will decide on holding orders or shipping orders with product shortages.
Recommendations
Actively participate in continuous improvement projects through proactive and reactive efforts including incident/root cause investigation and implementation of corrective/preventive actions pertaining to Q&FS and continuous improvement of plant operations.
Advises on loading issues keeping productivity and efficiency up.
Advises on work schedule including the use of overtime.
What can you expect from Mars?
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Total rewards at Mars includes base pay, competitive benefits, and annual bonus (if position is eligible). The full-time pay range for this role is: USD 0.00 - USD 0.00
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
