The College of Professional and Continuing Studies is pleased to announce our search for an Academic Advisor. The advisor is responsible for counseling and advising students and disseminating information. Duties include receiving, screening and responding to student and parent academic inquiries verbally and in writing, tracking academic progress, providing general information regarding academic issues, assisting in the maintenance of student records, and providing input for the development and revision of informational materials. Advisors identify and reach out to at risk and struggling students in order to direct them to the student support services available in order to increase student success. In addition, this position serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols.
Essential Duties:
Participates in the comprehensive onboarding Academic Advisor Training program
Conducts individual academic advising appointments for a designated caseload that addresses short-term scheduling and long-term degree planning.
Guides students in formulating meaningful and appropriate academic plans based on their interests and goals, while providing guidance on the General Education curriculum, degree requirements, and academic opportunities.
Assess the holistic needs of students, provides support, and refers to appropriate campus partners.
Develops a rapport of trust with assigned students.
Serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols.
Receives, scans, and responds to communications from students and parents via phone and email in a timely manner.
Manages administrative tasks associated with preparing and completing academic advising sessions. Evaluates, updates, and securely maintains student and advising records.
Processes academic forms such as Veteran Student Form, ROTC Academic Plan, Financial Aid Satisfactory Academic Progress Appeal, and petitions.
Reviews mid-term grade reports and follows college specific protocol to proactively address academic challenges.
Advises transfer students regarding transfer articulation, review course equivalencies, and assist with course planning and degree completion.
Conducts proactive outreach to encourage timely advising appointments, registration, and the completion of tasks that lead to degree progress.
Conducts graduation checks and degree and minor clearances.
Participates in institutional retention and completion initiatives.
Engages with the Academic Advising Community through monthly meetings and professional development opportunities.
Assists with data collection and statistical reporting
Performs various duties as needed to successfully fulfill the function of the position.
Required Education: Bachelor's degree.
Equivalency/Substitution: Will accept 48 months academic advising or student services experience in lieu of a Bachelor's degree.
Skills:
Effective verbal and written communication.
Computer skills, including proficiency in navigating and maintaining databases.
Detail oriented for accuracy of data and information.
Highly organized and ability to handle multiple projects and deadlines.
Ability to communicate well and build rapport quickly with students, faculty and staff.
Ability to read and interpret policy as well as State and Federal regulations.
Certifications:
None
Advertised Physical Requirements:
Sitting for long periods of time.
Frequent talking.
Occasional stands and walks.
Ability to engage in repetitive motion.
Standard office environment.
Frequent exposure to pressure caused by deadlines and busy periods.
Ability to work effectively with a wide range of constituencies.
Requires contact with other departments and university officials.
Department Preferences:
Master's degree is strongly preferred.
24+ months experience in academic advising.
Familiarity with ONE.
Student success coaching experience or certification.
Experience working with nontraditional student populations including military, adult learners, etc.
Supervision:
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
