Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.
ABOUT DRIVE SHACK
Drive Shack offers a fresh alternative to the day and nightlife scenes with more than just a place to go, but a place to be yourself and enjoy yourself. We pride ourselves on creating an experience our guests can enjoy from the moment they enter to the time they leave. With competitive, social entertainment through golf-related leisure and large-format entertainment venues, we welcome you to enjoy gaming and premier golf technology with a chef-inspired menu, craft cocktails and engaging social events throughout the year. Drive Shack currently operates four venues in: Florida, North Carolina, and Virginia. To learn more or plan your visit, please visit driveshack.com.
Responsibilities
Job Purpose
The Director of Sales is responsible for creating connections with guests to optimize venue options most ideal for the guest needs. Also, responsible for driving revenue by prospecting, booking and coordinating events via corporate and community networking. This role must be well-versed in venue operations and must recognize what variations within the venue are best suited to enhance any guest's experience. The Director of Sales is expected to understand the flow for guests from entrance, through gaming, dining, service and beyond. Partnership with each Department is a must to ensure accuracy in Event execution. In addition, the Director of Sales is responsible for effectively communicating with operations regarding the setup, execution, follow-up and highlights needed to execute all events within the venue. Event execution is expected to follow along Event Sales guidelines, and the Director of Sales is expected to understand pricing, budgets and projections in order to hit set Sales Goals.
Responsibilties
Generate leads to promote, sell, and execute events within Drive Shack
Negotiate contracts with clients, while obtaining deposits/balances due
Prepare sales reports (weekly, monthly and quarterly)
Communicate events, strategies, and expectations with the Operations team
Initiate and support local community and corporate outreach for sales, events, and Drive Shack
Responsible for knowing assigned local markets for social and corporate networking opportunities to help drive revenue
Maximize revenue through implementing upselling techniques
Provide leadership and mentorship to all Drive Shack Team Members
Perform administrative duties, like time-keeping, payroll, and inventory as necessary
Promote company-sponsored training and growth initiatives
Develop and maintain good working relationships with a variety of people, including vendors, other departments, staff, and senior management
Generate and support programs to drive culture of high performance, innovation, and fun
Create and maintain a climate of understanding and respect for all Drive Shack Team Members
Perform other duties as assigned and requested by General Manager
Qualifications
Qualifications and Skills
3-5 years' experience in Sales within a high volume, complex leisure entertainment concept
Familiarity with market trends and the industry's best practices
Accuracy and speed in handling "in-the-moment" conditions and providing solutions with hospitality and guest experience as a priority
Outstanding verbal and written skills, and experience working with staff on all levels
Prior experience managing major projects and supervising day-to-day activities of workers
Ability to communicate effectively and efficiently across levels within the organization.
Working knowledge of various computer software programs (MS Office, Sales Technology, CRS, and Point of Sale systems)
Work extended hours as required and/or during busy periods based on business needs.
Operate a personal computer and use required applications.
Work with minimal supervision
Read and comprehend complex printed data/information and reports
Possess excellent verbal and written communication skills
Support the onboarding and training of new Team Members
Excellent interpersonal and customer service skills, promoting excellent Drive Shack hospitality
Excellent organizational skills and attention to detail
Supervising all Sales and Events preparation and ensuring strict adherence to food & beverage hygiene regulations
Recognizing, maintaining, and improving safety and sanitation
Excellent time management and customer service skills
Strong analytical and problem-solving skills
Proficient in Microsoft Office Suite or similar software
Education
4-Year Bachelor's degree in Business, or relevant field is a plus
Drive Shack is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Drive Shack takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.
