Responsibilities


Monitors and manages the risk and receivables of an assigned accounts receivable portfolio
Evaluate and recommend credit worthiness of new and existing customers
Communicates directly via phone and e-mail with internal and external customers to research and resolve invoicing discrepancies and open items
Recommend and document accounts for referral to third party collection agency
Collaborate with billing, sales and operations teams to resolve billing and payment concerns
Continuously problem-solve to get invoices paid working through a variety of resources and approaches
Prepare and publish various accounts receivable reports including Accounts Receivable Aging, payment trending and bad debt
Identifies past due and slow paying accounts and follows up with clients, sales team and Controller
Resolves account inquiries from clients and internal customers
Apply payments to accounts, as applicable
Other duties as assigned


Qualifications


Minimum of 2 years of experience in Accounts Receivable / Credit & Collections within a B2B environment
Intermediate knowledge of Microsoft Word and Excel required
Experience making outbound collection phone calls to businesses
Excellent verbal, written communication and interpersonal skills to resolve problems is a must
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships in a strong team environment
Comfortable with analyzing data to develop effective solutions
Experience using billing, accounts receivable and credit reporting systems in a high- volume environment
Experience with Experian or D&B credit reporting to determine credit risk


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.