This position will report to the Credit and Collections Manager and will coordinate and support the execution of accounting activities related to Credit and Collections. Key attributes of this role include:
Self-motivated with proven leadership and organization skills
Knowledge, insight, and experience in financial accounting
Capable of working independently and applying analytical skills in accounting processes
Experience in handling high volume account portfolios and balancing multiple priorities
Ability to work in culturally diverse teams
Customer focused with strong interpersonal and communication skills
Ability to leverage and build on ERP skills to ensure operational excellence and service quality
MAIN RESPONSIBILITIES
Act as single point of contact and supervise activities of colleagues responsible for Credit and Collections
Perform and support credit related activities such as managing risk classes and customer limits, maintaining watch list of highest risk customers, monitoring existing customer credit and making recommendation for bad debt reserves for delinquent accounts as required
Handle region's receivables collection activities, including the identification and communication of internal invoices in dispute, developing unique collections plans, collection follow-ups, creation of bankruptcy or special action notices, placement of accounts with collection agencies and timely account reconciliation to eliminate payment discrepancies
Diagnose reasons of delinquency and implement escalation policy for resolving disputes in the assigned markets
Coordinate and support the preparation of periodic and adhoc reports requested by management or markets
Responsible for timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
Proactively identify issues and risks and support their timely resolution by escalating to the O2C Process Delivery Lead as required
Assist O2C Process Delivery Lead and Global Process Owner (GPO) to identify and implement process improvement initiatives and best practices
Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
EXPERIENCE, SKILLS, KNOWLEDGE
Undergraduate degree in related field
Preferred 2-4 years' experience working in accounting positions and managing others
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems
Previous experience working in large multinational firm or Animal Health / Pharmaceutical industry (preferred, not required)
Strong written and oral communication skills
Proficiency in English
Full time
Regular
Colleague
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