Posted in Other 21 days ago.
Location: REMOTE, Oregon
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
This is a full-time work-from-home position
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor. Employee Assistance and Referral Program.
Leads the assigned Medicare Set Aside team to ensure timely and cost effective MSA product on a consistent basis. Responsible for overall customer satisfaction with regard to MSA product for all related matters of assigned team. Accountable for meeting monthly production goals for the MSA aspect. Completes reports and distribution deadlines.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
• Have a thorough understanding of the case management standards and criteria.
• Able to communicate effectively with customers to meet their needs – customers both internally
and externally.
• Performs completion of reports on a regular basis.
• Ability to meet established product deadlines as assigned.
• Adherence to established documentation standards & procedures.
REQUIRED MINIMUM QUALIFICATIONS:
• Work requires sufficient knowledge of Medicare Set-Aside Arrangements to be able to understand the work flow of this product
• Obtain MSCC certification within one year of employment and maintain certification at approriate renewal times.
• Organized, flexible, and ability to prioritize
• Excellent verbal and written skills
• Possess a 2 year degree or equivalent; higher formal education or additional on-the-job training preferred
• Must be proficient in a variety of computer software applications for database management, word processing, spreadsheets & e-mail. (MS Office platform.) Keyboard skills 30-35 wpm
• Ability to complete reports with computer software program
• Must be able to meet deadlines within a dynamic, fast paced, service work environment.
• Proven expertise in providing exceptional customer service with strong communication capability. Must demonstrate a positive attitude
PI240521462
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