The Category Operations Manager works closely with Category Management teams and other cross-functional support capabilities to influence business decisions and deliver an operational plan that produces a best-in-class go-to-market outcome. They do this by leading the cross-functional planning and execution for go-to-market strategies related to new products, new categories, and key strategic initiatives. This position is responsible for supporting the development of business strategies in partnership with business owners, and accountable to delivery of the holistic operational plan. This individual interacts with cross-functional team members across the Enterprise at all levels - including but not limited to: Category Management, eCommerce, Sales Enablement, DAT, Legal, Marketing, Finance, and other operational functions.
This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do:
Support in the planning and execution of end-to-end operational plans for key business priorities through cross-functional leadership.
Supports strategic co-development in partnership with the business owners.
Influence and drive decisions at all levels and disciplines throughout project planning to deliver best-in-class business and operational outcomes.
Develop ongoing end-to-end operational plan to support Enterprise launches of new products and new categories.
Lead large cross-functional team through execution of comprehensive launch plan, influencing and driving decisions at all levels and across disciplines.
Cross functional integration through the building key partnerships with internal corporate capabilities and operations across the company. Executing multi-discipline channels and businesses by ensuring outcomes serve the customer and employee experience.
Ensure clear and complete documentation and organization of information throughout launch planning and execution and throughout post-mortem activities.
Serve up relevant information and recommendations to the broader Category Operations team when identifying opportunities for improvement in the spirit of development and implementation of more efficient operational plans and process to support changing business needs.
Minimum Qualifications
3 or more years of experience with merchandising, retail, supply chain, consulting or related experience
3 or more years of experience with Project Management
2 or more years of experience with cross-functional leadership with experience influencing and developing partnerships
1 or more years of experience with (formal or informal) leadership
Preferred Qualifications
Bachelor's degree, or equivalent experience in Retail, Supply Chain, Merchandising or related field
2 or more years of experience communicating with all levels of leadership
2 or more years of experience with vendor interaction
What’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
