The Patient Observer provides constant observation for patients identified as a risk to themselves or others. The Patient Observer functions under the direction of the registered nurse responsible for providing specific care-related tasks in accordance with the individualized needs of the patient. All nursing care is provided to the patient by the unit's/floor's nursing staff.
Shifts: 7-3pm, 3-11pm or 11-7am
Must be available to work a minimum of 3 shifts per week or 2 weekend shifts per week.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides continuous observation of patient(s), does not leave patient unattended
Help maintains a safe environment for patients including care of the suicidal patient
Observes patient(s) for obvious changes in behavior or condition and may be asked to complete a written assessment form of behavioral changes during course of shift
Provides/receives handoff to/from Observer to Observer, PCA or RN at the change of the shift
Can assist patient with positioning food tray utensils, straws, opening containers
Ensure patient is not pulling out any lines/tubes by gently repositioning patient's hand
Alerts the appropriate RN and PCA to assist when a patient call light is triggered
Assists patient in the event of a fall and alert the appropriate RN and PCA to stabilize the patient. Report changes immediately to the responsible RN
Accompanies and assists patient with walking as directed by the RN
Pushes patient in wheelchair as directed by RN
Engages patients in diversional activities as delegated by the RN
May be required to observe two patients with similar needs during one shift on an in-patient unit
ED observation of multiple patients in same area with similar needs
Maintains confidentiality of patient information
Qualifications
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Must maintain constant observation of patient; must never leave patient unattended. Must stay awake, not use personal telephone or computer devices, or engage in other activities that would distract from constant observation activities
Ability to communicate patient behaviors to the appropriate staff in the event patient safety is compromised
Must display maturity and ability to exercise sound judgment using "common sense" and training acquired through the Bulfinch Temporary Service
WORKING CONDITIONS:
Inpatient units and Emergency Room of hospital as well as testing and interventional areas Areas may be busy and fast paced at times May be exposed to urgent patient situations
EDUCATION:
High School or equivalent Prefer candidates furthering their education in direct patient care roles
Must be able to follow direction Demonstrate dependability and responsibility with little supervision Requires ability to walk with patient or sit for extended period, at times in a darkened environment Requires ability to stay aware/awake during all shifts May be required to wear a mask or other personal protective equipment while observing patient with precautions Requires fit testing for N-95 respirator Must wear appropriate attire for a hospital setting Must complete Observer training Must possess working knowledge of population/age specific competencies Must review job expectations and complete a Patient Observer Assessment Requires completion of annual training - Observer and Hospital required annual training Previous patient environment exposure/experience preferable Must be able effectively communicate with basic literacy skills Must be flexible and adapt to changes with patient(s) and or location
EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
