POSITION SUMMARY: The Restaurant Cashier / Food Truck Cashier is one of the key contact points for our guest's experience. A cashier is responsible for always providing enthusiastic and friendly Customer Service to each guest, generating sales, housekeeping, cash register operations (POS) and accurate cash handling. Must be able to work a variety of hours including nights and weekends.



Essential Duties and Responsibilities (Other duties may be assigned):


• Ensure that each guest receives outstanding service by providing a friendly environment including smiling, welcoming and acknowledging every guest.


• Maintaining solid product knowledge and all other parts of Service whether in person or interacting with a guest on the telephone.


• Make immediate decisions when guest assistance is needed and make suggestions to the guest for a complete guest experience.


• Learn and maintain knowledge of all product information, product promotions, test products and advertisements.


• Assist in maintaining a safe, clean and sanitary workstation at all times, including replenishing supplies (, napkins, spoons, knives, etc.), cleaning counters and POS monitors, etc.


• Assist in maintaining a safe, clean and sanitary lobby and/or restaurant areas.


• Comply with ServSafe practices with regard to personal cleanliness and food handling.


• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.


• Adhere to all company policies, procedures and practice, including pricing and discounting.


• Communicate guest requests to Manager on Duty, as needed.


• Communicates with Cooks and employees assigned to the hot and cold prep lines to ensure food items are re-stocked before supplies are exhausted.


• Ensures all paper and disposable items for these stations are well stocked and available for guests


• Cleans and sanitizes all work surfaces, dishes, utensils, tools, storage containers, and trays.


• Cleans interior of restaurant including lobby, restrooms, windows, floors, light fixtures, signage and ceiling vents.


• Empties trash and cleans trash receptacles.


• Cleans exterior of restaurant including outside dining spaces and inspects and removes all trash from exterior of building.


• All cleaning duties are performed following safety guidelines to prevent accidents or injuries to guests and co-workers.


• Comply with ServSafe practices with regard to personal cleanliness and food handling.


• Continually monitor for quality of food and service.


• Adhere to all company policies, procedures and practice, including pricing and discounting.


• Perform additional responsibilities as requested by the restaurant Manager/Supervisor as assigned.



ACTING AS FOOD TRUCK CLERK DURING CATERING EVENTS / FOOD TRUCK EVENT



In addition to the duties described above, the following additional duties will be performed:


• Takes customer orders in an organized fashion



• Accepts customers' payments and conducts money handling transactions according to BLC's money handling procedures



• Assists Food Truck Manager / Cook with opening duties, preparation, cleaning, stocking and closing procedures



• Performs dish washing and janitorial duties as assigned



• Focuses on order accuracy and promptness: Serving, assembling and presenting the food



• Prepares menu items such as tacos, platters, combos, family packages, beverages (aguas frescas), etc.



• Packages take-out orders




Other opening-closing Food Truck duties as assigned.




QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Minimum 1-2 years restaurant or retail cashiering experience preferred


• Flexible schedule; evenings and/or weekends


• Basic math skills required.


• Outstanding guest-focused approach to each guest interaction.


• Outstanding suggestive selling abilities.


• Must be 18 years or older


• Able to read, speak, and understand basic English


• Able to work in a fast paced environment


• Neat, clean, and professional appearance


• Exhibit a sense of urgency


• Ability to work well with others as a team as well as independently


• Has high level of enthusiasm and self-motivation


• Ability to read and understand register tickets, kitchen recipes, and procedures.


• HS diploma or GED (preferred)


• Bilingual in English and Spanish (a plus but not required).


• Must be able to follow all safety, health and sanitation procedures.



•
Food Handler Card or its equivalent certification is required for all positions related to: preparation, handling and serving food.




PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the Restaurant Cashier / Food Truck Cashier is regularly required to stand and walk for long periods of time. The Restaurant Cashier / Food Truck Cashier must also have the ability to do the following: regularly lift /move/or carry up to 20 pounds; frequently lift/move/or carry up to 30 pounds and occasionally lift/move/or carry up to 45 pounds; work with restaurant equipment (stove, ovens, fryers, knives, pots and pans, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, tasting, reaching/lifting above shoulders in a repetitive manner; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.



WORK ENVIRONMENTS: The work environment characteristics described are representative of those encountered while performing the essential functions of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment may be moderate to loud with surrounding areas that may be wet, hot/cold, slippery or humid.



GENERAL SIGN-OFF: The Employee is expected to adhere to all company policies.



NOTE: Additional responsibilities within the position's purpose may be assigned. El Super reserves the right to change this job description at any time based on business conditions and needs.


This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.


Hourly Pay Range: Minimum wage (depending on location)