DHHS MES IT Product Manager at BC Forward

Posted in Other 13 days ago.

Location: Oak Grove, North Carolina





Job Description:

DHHS MES IT Product Manager



BCforward is currently seeking a highly motivated






Job Title: IT Product Manager




Location: Remote




Duration: 3 Months




Estimated Start Date: ASAP



Client seeks an IT Product Manager to join the Medicaid Enterprise System (MES) project.


NOTE: This position is 100% remote and candidates located anywhere in the US are welcome to apply.


Job Description:


  • The IT Product Manager will serve as a member of the DHHS Medicaid Enterprise System (MES) Program providing IT product management within the MES portfolio. This position will champion our departments key strategies with the goal of creating the opportunity for healthier outcomes for our citizens through clinical and technological innovation. This position is responsible for providing independent product oversight for NCDHHS' Medicaid products. This oversight may include development and monitoring of the Medicaid Managed Care product strategies, while collaborating with other DHHS divisions and external stakeholders to develop and implement targeted strategies to streamline processes. This position will create user stories, technology roadmaps and customer research in relation to Medicaid initiatives and strategic goals. The IT Product Manager represents DHHS business functions within NC Medicaid and partners with IT to ensure delivery of relevant and impactful software and solutions. This position will interact with the NC Medicaid Business Information Analytics Office, DHHS Data Office, Information Technology Division, Privacy and Security Office, Policy Office, General Counsel, Office of Procurement, Contracts and Grants, among others.

  • Leads and direct cross-functional activities that provide effective oversight of Medicaid Programs.

  • Manages direct and hybrid reporting relationships and staff, sets priorities, establishes accountabilities, and defines roles/responsibilities to secure necessary resources not under direct supervision, while maintaining peak levels of performance and compliance.

  • Collaborates and develops workgroups around product deliverables with Product Owners, Business Leads, Technical Leads and Management.

  • In-depth knowledge and understanding of products across functions and business segments in healthcare that meet departmental goals.

  • Directing the conception, development and implementation of new product initiatives, including current product enhancements.

  • Provides feedback and input to senior level decision-makers to develop long-range strategic alternatives for product solutions.

  • Communicate project goals and timelines, next steps and results to team members, project managers and the executive team.

  • Through a variety of communication/meeting methods, determines the customer's needs, leads product discovery and translates these into detailed and actionable requirements for the MES PMU.

  • Able to assess emerging products and partners to measure and address their potential value or risk to the department, as well as make recommendations on which new technologies to invest in or leverage.

  • Provide in-person, conference calls, or virtual trainings on product knowledge, usage and implementation.

  • Use database queries to analyze performance indicators, evaluate survey data, define successful criteria for testing and product acceptance.

  • Fluently discuss the financial and/or operational benefits associated with proposed product capabilities.

  • Ensures compliance with all applicable policies and procedures.

  • Manages the product lifecycle from conception through implementation.

  • Performs other duties as assigned.




  • In addition the IT Product Manager (ITPDM) is responsible for the successful development of IT systems in support of the Medicaid program. The ITPDM will expressly engage with the business owners to develop the strategy behind how each MES module will support the business requirements definition and will own the translation and specification of all functional requirements. The ITPDM will work integrally with MES IT Program Managers and the MES Systems Integrator to manage the launch of features and systems. The ITPDM will evaluate and analyze work done by Medicaid SMEs, Business and Technical Leads, Data Leads, Engineers, and Architects to ensure the business requested capability, implemented design, and delivered functionality is successful and useful to the stakeholders. Medicaid/Health Care and or Managed Care experience is highly desired and will be preferred.



This is a remote position and candidates are welcome anywhere in the US. Equipment will be provided and VPN access and collaboration tools are available.


Benefits:


BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:


Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 222088 when responding to this ad.


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Job Snapshot




Employee Type

Contractor



Location

Oak Grove, NC (Onsite)



Job Type

Admin - Clerical



Experience

Not Specified



Date Posted

05/03/2024
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