Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the team:
We are seeking an experienced and highly motivated Senior Manager, Program Management, for the Commercial Program Management Office. This person will be the D series leader of a small team of program managers who will drive strategic global commercial programs such as new product launches, expansion of products to new or existing markets, programs with associated partners, and other commercial programs. The successful candidate will have demonstrated a proven track record in managing high-impact programs along with strong organizational, communication, leadership, team development and influencing skills.
This position will manage multiple programs at the same time with varying degrees of complexity. The candidate will work with leaders and cross-functional teams from Marketing/Brand, Product Management, Labeling, Partner Management, Sales, Distribution, Customer Support, R&D, Regulatory, Operations, and others.
Where you come in:
You will lead and develop a small team of program managers to drive end-to-end program management for cross-functional global commercial initiatives, as well as lead some initiatives yourself.
Drive and lead program strategy alignment to ensure the program/project stays in line with organizational strategy and needs.
Lead commercial launch readiness by working with multiple departments to ensure deliverables are completed on-time and with exceptional quality. Drive actionable items across a range of departments.
Identify and analyze stakeholder needs; manage expectations and communications to foster alignment, support, and effective decision-making.
Establish program/project governance to provide support for decisions and critical risks.
Align and communicate timely program status to stakeholders, sponsors, and team members.
Develop program charter, consolidate program milestones, interdependencies to build an integrated roadmap, create execution and communication plans.
Actively manage program risks and associated issues to minimize impact to the success of the program.
Serve as an escalation point for issues, within area of program responsibility, to internal and external stakeholders, as appropriate and resolve conflicts as needed.
Aid in development and maintenance of key program performance indicators for specified metrics, ensuring that KPIs are within scope of the program contract.
Develop, track, and report on program roadmap, detailed project schedule, critical interdependencies, risks, change control requests, and deliverables.
Ensure adherence to global program framework, standard processes, and governance.
Identify, develop, and implement business process improvements.
Other duties as assigned.
What makes you successful:
You can deliver complex projects on time that span across multiple teams within the organization.
You can inspire, develop and lead a team of program managers.
You have strong communication skills, can effectively facilitate discussions, and communicate with teams and executive leadership.
You have experience with product launches and completion of full product lifecycle (concept through obsolescence) in life sciences, pharmaceutical, or medical devices.
Your ability to be highly collaborative with a global mindset and able to work in a team-based environment.
Your ability to manage conflict professionally with a strong "can do" attitude.
You have certification(s) in program/project management, change management, and/or Lean Six Sigma (i.e. PMP, Six Sigma Green/Yellow Belt).
You have experience with project management tools such as Smartsheet, MS Project, or Atlassian Tools (Confluence, Jira).
What you'll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
15-25%
Experience and Education Requirements:
Typically requires a Bachelor's degree with 13+ years of industry experience.
5-8 years of previous people management experience.
Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
View the OFCCP's Pay Transparency Non Discrimination Provision at this link.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
