At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
Who you are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers, Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks.
About the job
The Internal Sales Service- Sanitary Gasketed Plate Heat Exchanger (GPHE) will be responsible to support the service sales business for sanitary heat exchanger. They will be responsible for the day-to-day sales with Sanitary Distributors and key account customers.
Promote and sell Alfa Laval Sanitary Heat Exchanges parts and services to distributors and key customers.
Support the customer in identifying the parts required for their equipment maintenance.
Prepare and deliver timely and accurate quotes that reflect the customer needs and value proposition.
Follow up with customers on quotes sent to ensure their understanding and satisfaction.
Build strong and lasting business relationships with distributors and accounts.
Provide business feedback to contribute to the business plan development.
Execute special quotes as defined by the Business Development Manager in alignment with the growth plan.
Send proactive quotes to target customers to generate new opportunities.
Use the CRM tool and other tools effectively and consistently to support the sales process and decision making.
Nurture qualified leads and convert them to orders.
Coordinate with other groups such as Advanced Technical Services, Operations, Sanitary Food Heat Transfer Application group, and Sanitary Food Heat Transfer Capital Sales to provide comprehensive solutions to customers.
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."
What you know:
AS or BS Degree - preferred. Minimum of High School education with related customer service/ sales experience.
Customer service background
Experience with quoting.
Communication and negotiation experience.
What's in it for you?
Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall salary range for this role is typically $65,000 - $75,000 base + bonus.
