Financial Aid Counselor 2




Job ID: 269249

Location: Summerville Campus

Full/Part Time: Full Time

Regular/Temporary:



*







About Us


Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.



Location


Augusta University


Our Summerville Campus:


2500 Walton Way, Augusta, GA 30904



College/Department Information


The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid. Our goal is to help students and their families make the best use of financial aid resources so they may achieve their educational accomplishments.



Job Summary


This position determines eligibility for and manages the awarding of student financial aid from federal, state, institutional and other sources. The responsibilities include assisting students and families with the completion of the FAFSA, counseling and advising students and parents on the financial aid programs, reviewing documentation and maintaining accurate records, and ensuring compliance with requisite federal and state laws as well as federal, state, system, and university regulations. Ultimately, this position works to enroll and retain students who would not attend or graduate without financial assistance.



Responsibilities


The duties include, but are not limited to:



COUNSELING: Counseling students and families regarding financial aid eligibility and advise on aid programs, distribution of aid, and renewal requirements. Counsel students on how enrollment affects aid amount awarded and how withdrawing or not meeting Satisfactory Academic Progress (SAP) affects future aid eligibility. Advise students and families regarding non-aid options (i.e. payment plan, etc.) to pay institutional charges by payment deadline.



CUSTOMER SERVICE:
Assist students and families with FAFSA submission and completion, submission of required documentation, and the verification process. Work with students to identify and mitigate circumstances that might hinder their academic progress. Respond to student inquiries and administer student outreach regarding outstanding or incomplete applications for aid. Collaborate with federal, state, and outside agencies to draw funds. Also work with AU departments regarding admission, registration, academic advising, and account payment regarding aid available for students.



RECORD MAINTENANCE: Reconcile data on FAFSA with data on submitted documentation to verify for accuracy and resolve inconsistencies. Review and analyze FAFSA rejections and use problem-solving skills to determine resolutions. Use critical thinking skills to determine if the student has special circumstances warranting revisions to FAFSA data or changes to student dependency status. Revise any inaccurate data and report corrections to the Department of Education. Collect and maintain proper documentation for audits.



AWARDING AND ADJUSTMENTS:
Ensure compliance with voluminous and detailed federal, state, and local statutes and regulations, and often coordinate campus-wide compliance. Assist with the interpretation and implementation of federal, state, and institutional policies and procedures related to student financial aid programs. Assist with determining eligibility and awarding of state scholarship and grant programs. Utilize accounting skills for invoicing and critical thinking skills to resolve invoicing errors. Assist with file loads and other technical functions, as well as reconciliation and withdrawal calculations when the Scholarship Coordinator is unavailable to perform tasks.



OTHER: Maintain professional currency through consistent professional development. Assist with outreach, presentations, and workshops conducted by the financial aid office. Perform all other job-related duties as assigned.



Required Qualifications


Bachelor's degree from an accredited college or university with minimum of three years progressive experience in financial aid or work related experience.



Preferred Qualifications


Preference given to candidates with experience with Department of Education software (i.e. FAA Access, National Student Loan Data Systems (NSLDS), COD, Return to Title IV, etc.) and knowledge of federal tax laws FA module of Ellucian Banner and CampusLogic.



Knowledge, Skills, & Abilities



KNOWLEDGE



Proficient with data entry and technology.


Proficient in Microsoft Office and other computer software.


Knowledge of and ability to comply with Family Education Rights and Privacy Act (FERPA) laws.



SKILLS



Strong written and verbal communication skills as well as public speaking and presentation skills.


Detailed oriented with strong organizational, prioritization, and collaboration skills.



ABILITIES



Ability to maintain confidentiality.


Demonstrated ability to work with a wide range of students, staff faculty, and other constituents.


Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.


Ability to counsel students and provide excellent customer service.


Ability to comply with federal and state statutes and regulations regarding eligibility and distribution of student financial aid.


Ability to learn Ellucian Banner, CampusLogic, Slate, and other databases/interfaces.






Ability to prioritize tasks, detail oriented, and possess teamwork spirit.






Willingness to travel to provide training and education. Valid driver's license.



Shift/Salary/Benefits


Shift: Monday- Friday


Pay Grade: 13


Salary Minimum: Minimum: $16.10 - Midpoint: $21.85 / Hourly


Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position


Recruitment Period: Until Filled


Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.


Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.


Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!



Conditions of Employment


All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.


If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.


Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.


All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.



Credit Check


This position will require the acquisition of a P-Card and/or handling cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.



Driver's License Statement


The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.



Other Information


This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."


Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.



Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans



How To Apply


Consider applying with us today!



https://www.augusta.edu/hr/jobs/ - Job Opening ID: 269249


Select University Faculty & Staff > External Applicants if you are a candidate from outside the university


Select University Faculty & Staff > Internal Applicants if you are a current university employee






If you need further assistance, please contact us at 706-721-9365




To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=269249&PostingSeq=1

















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