Provides urgent health care to the University's student, faculty/staff and retiree populations. Responsible for urgent care visits. Participates in a team with physicians, nurse practitioners, and nurses to provide high quality and compassionate care. May participate in teaching residents and medical students.
Position Description
DUTIES AND RESPONSIBILITIES:
Has outpatient responsibilities for acute and non-acute patient complaints.
Performs problem-based physical exams and orders appropriate laboratory, x-ray, and other diagnostic and medical procedures to meet short-term health care needs.
Plans, directs, and coordinates the acute medical care as needed.
Coordinates the appropriate referrals and follow-up care of patients to other health care providers for specialized needs.
Educates patients - based on age, gender, psychosocial and cultural context, and overall health of the patient - on illness or its complications and on ways to maintain a healthy lifestyle.
Advises the patient with an illness on the most clinically appropriate and cost-effective therapy, weighing and discussing the potential risks and benefits of treatment. HUHS embraces the principle of patient-centered care and shared decision making.
Works closely with other members of the Urgent Care team.
Participants in quality projects, daily huddles, Lean activities, and other continuing education, utilization management, and other departmental activities.
Fosters positive working relationship and coordinates activities with other HUHS service areas.
Complies with HUHS professional staff by-laws, policies, and procedures and applicable local, state, and federal accreditation regulations.
Ensures that all lab results that he/she ordered are reported to patients in a timely fashion with clinically important abnormal results communicated by telephone and most other laboratory results communicated by mail or secure message.
Fully documents the care of his/her patients utilizing the electronic medical record. Complies with all institutional policies related to the electronic medical record, including writing prescriptions electronically; documenting telephone and email communications; reviewing and signing off on nursing visits that require physician co-signature.
May participate in the instruction of medical students and residents.
Participates in all team meetings, including daily huddles, as often as possible.
Participates in practice-improvement projects and functions as a "process owner" of projects as determined at daily huddles.
CONTRIBUTES TO TEAM FUNCTION AND THE HUHS MISSION:
Participates in team and committee efforts to solve problems, proposing ideas to improve quality of care.
Makes a continuous effort to satisfy the needs of patients and assist other clinicians.
Works closely with the HUHS Patient Advocate and Chief of Urgent Care to address and resolve satisfactorily any specific patient-based concern or complaint.
Promotes a positive image of HUHS by demonstrating knowledge and understanding of patient needs.
Maintains written and verbal confidentiality of all patient and department information at all times, following the HUHS Confidentiality and electronic mail policies without exception.
COMPLIANCE:
Adheres to the expectations and professional responsibilities of the department.
Employs the standards, practices, and procedures of the department.
Completes and complies with HUHS training requirements including HIPAA Privacy and Security.
Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.
Basic Qualifications
Graduate of a U.S. based residency program.
Board certified or eligible in Internal Medicine, Emergency Medicine, or Family Practice with current licensure in Massachusetts.
Current BLS/ACLS certification.
Additional Qualifications and Skills
Commitment to high quality, cost-effective health care and the principles of group practice.
Experience in Urgent Care.
Demonstrated skills in clinical care, effective communication skills and shared decision-making.
Experience with urgent care procedures.
Additional Information
Harvard University requires a pre-employment reference and background screening.
Harvard University is unable to provide work authorization and/or visa sponsorship.
This position has a 90-day orientation and review period.
About Us
Harvard University Health Services (HUHS) is a campus-based health care organization devoted exclusively to members of the Harvard community. Our work includes multi-specialty ambulatory medical care, behavioral and mental health services, and campus public health. HUHS also manages two self-funded health insurance plans, the Harvard University Group Health Plan (HUGHP, for university employees and dependents) and the Student Health Insurance Plan (SHIP, for students and dependents).
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Schedule: Schedule Week 1: Monday, Tuesday, Saturday: 8 hours each day Week 2: Sunday, Wednesday, Friday: 8 hours each day Total: 24 hours per week
Commitment to Equity Diversity Inclusion and Belonging: Harvard University Health Services is committed to fostering a diverse, inclusive, and equitable workplace in which all employees feel valued and have a sense of belonging. These principles are integral to our work and are at the core of who we are. We actively seek applicants with demonstrated commitment and/or experience promoting and fostering a working and learning environment that is supportive of individuals from diverse backgrounds. We welcome, respect, and embrace individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, abilities, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
