Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Image Library Technician (Health Information Specialist 2)
US-OR-Portland
Job ID: 2024-29753 Type: Regular Full-Time # of Openings: 1 Category: Radiology Portland, OR (Marquam Hill)
Overview
Film and CD digitization and export
Determines appropriateness of importing both internal and external data/images into PACS per departmental policies. Coordinates timely retrieval and delivery of internal and external images. Serves as point of contact for Iron Mountain storage facility. Ensures foreign films are tracked into the RIS and returned to their source. Operates film digitizer/scanner, CD burning stations, and film printer. Investigates/troubleshoots digitizing, display and printing issues and escalates to supervisor/manager if needed. Coordinates the release of legal image requests related to subpoenas and workers comp claims.
Customer Service
Serves as the first point of contact for all internal and external customers at the Image Library counter, and via telephone, fax and e- mail, using established policies and procedures. Provides excellent customer service in all circumstances. Answers inquiries and processes requests timely and accurately.
Data processing
Receives and sends patient images via secure links to other locations and outside facility networks as per department policies and procedures. Fixes studies to maintain database consistency and proper patient identification. Reconciles patient identification. Tracks and organizes films within the Image Library, distributes and picks up films or discs to/from reading rooms and hospital locations. Coordinates with researchers to remove PHI from research exams and provide appropriate naming of anonymized data.
Office Tasks
Coordinates and participates in the documentation of various files, databases, logs and records using Word, Excel, or Access, to ensure accuracy and completeness of information, as well as prioritization of phone, e-mail and in-person requests for timely processing and delivery. Handles mail-ins and mail-outs.
Minor troubleshooting
Independently investigates and resolves issues such as missing films/images, incomplete or incorrect information, or failed operations related to digitization, image transfers, CD burnings, de- identification or film printing. Promptly refers unsolved problems to supervisor or manager.
Responsibilities
High school or GED required.
Two years of general medical records processing and document imaging experience; OR
An Associate’s degree or certificate in Health Information Management, office occupations or office technology and one year of general medical records processing and document imaging experience; OR
An equivalent combination of training and experience.
Job Related Knowledge, Skills and Abilities (Competencies):
Knowledge of medical terminology.
Demonstrated ability to comprehend technical instructions, gather data and communicate at a professional level.
Proficiency with Windows 7, MS Office (especially Word, Outlook, and Excel) software.
Excellent customer service skills, multi-line phone experience, multi-tasking, interpersonal communication and organizational skills.
Must be able to perform the essential functions of the position with or without accommodation.
Qualifications
Associate degree in Computer Science or Health Information Management
Film Library experience with PACS, RIS and Epic EHR.
