GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM



Ascending to 14,410 feet above sea level, Mount Rainier is aniconic point in the Washington landscape. Our associates gain valuableexperience here while meeting guests and coworkers from around the world, andin their free time they have a magical world of pristine mountain meadows,majestic waterfalls, peaceful old-growth forests, and much more toexplore!


Throughout the season we have regularly scheduled activities andday trips with transportation provided for associates, including trips tonearby adventures or cities like Seattle to visit Pike Place or catch aMariners game! Employees with vehicles are only a short 2-hour trip away fromexploring many destinations like Portland and Seattle on their own.


Because of our unique location, room and board are provided to associates whodo not live in one of our surrounding communities at a very low-cost viapayroll deduction. Laundry facilities are provided at each dorm unit at no costto employees. Employee meals are served in Employee Dining Rooms. We can also accommodate a limited number of RV units. All RV's must befully self-contained - no camper shells/vans, etc.


Do you naturally reach out to help others, including guests and co-workers? Areyou excited by the opportunity to live in a remote and beautiful location? Are you willing and able to work hard? If so, we want to hearfrom you!


Other Benefits:
Paid Sick Time
Eligible for bonus of $140 per month worked if work agreement requirements are fulfilled
Eligible for up to $300 reimbursement of sponsored activity entrance fees



2023Summer Season Runs May through October




PARADISE INN GENERAL MANAGER




Salaried Exempt - $1342.40 per week




JOB SUMMARY






The GeneralManager is responsible for the direction of hotel staff, provide excellence inall hotel operations, including a consistently high standard of guest service,cleanliness, product presentation, organization, cost control, and sales. Maintain control of all areas of the hotel, including rooms, food service, and retail. This is a hands-on position in order to lead and inspire managers and employeesdaily. The General Manager cultivates a team environment that providesexceptional customer service while directing the management team and ensuringall staff members perform at a consistently high level. The GeneralManager motivates, instills accountability, and achieves results to drivesuccess in the unit.



ESSENTIAL FUNCTIONS



Monitor, problem solve, and direct supervisors and employees to ensure efficient and safe completion of all daily tasks.
Train, on-board, and schedule staff; manage staff appropriately to enforce standards and minimize personnel conflicts.
Ensure accurate and timely completion of inspections, inventories, staff evaluations, etc.
Conduct regular pre-shift meetings with supervisors and front-line associates ensuring clear and direct communication for the shift.
Attend and participate in Safety & Environmental meetings and National Park
Service inspections.
Manage payroll and applicable site-specific budget.
Maintain operation records such as schedules, payroll, deposits, and daily cash reports.
Ensure that cash controls standards are met in cash handling and oversee accountant cashier for safe accountability ensuring accuracy, organization and security.
Ensure health and sanitation guidelines are followed and standards are consistently met in F & B units.
Ensure strong attention in food presentation, portion controls, and quality of
product.
Work closely with the retail merchandiser to ensure stock levels are consistently met through-out the operations ensuring availability in product and ease of shopping with strong attention to merchandizing programs.
Maintain a clean, sanitized and well-organized operation.
Communicate and interact regularly and professionally with numerous people including Guest Services administrative staff and National Park Service representatives to ensure efficient operation of hotel.
Forecast and analyze sales, labor, and profit; and ensure compliance with established budget.
Respond to customer inquiries and resolve customer complaints.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
Act as Company's point of contact with client. Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
Maintain awareness of safety issues and report them immediately to your manager.
Performs such other related duties as directed or required.



SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE






High School Diploma/G.E.D. equivalent required; management or related college degree strongly preferred
Five years restaurant and hotel management experience required
National park hotel operations experience strongly preferred
Able to learn and use POS system including computerized cash register and credit card terminal
Possess ServSafe Manager and MAST/TIPS certifications


Physical andMental Requirements






Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
Able to sit and stand for extended periods
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties


Equipment Used



Retail POS/PMS (Point of Sale) system including cash register and credit card terminal
Typical office equipment (computer, phone system, fax, copier, scanner, among others)
Required Personal Protective Equipment (PPE)


Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.