Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold billions of video games and hundreds of millions of hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™, and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at http://www.nintendo.com .

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

DESCRIPTION OF DUTIES:

• Coordinates activities to execute on business strategies for driving store performance and consumer satisfaction.
• Leads and executes commerce activities including operations, merchandising, ecommerce content, inventory management, and store promotions/activations.
• Identifies and coordinates opportunities to increase customer interactions, improve operational efficiencies and meet store objectives.
• Ensures brand presentation through oversight of product merchandising, customer experience and overall store appearance.
• Review sales trends, inventory levels and product merchandising to optimize product performance.
• Monitors and evaluates staff performance through feedback, guidance, training and task direction.
• Collaborates and acts as a liaison with internal departments for coordination and execution of projects, promotions, launches, events, and overall support.
• Supports retail technology solutions through troubleshooting and quality assurance testing for all department software systems including Point of sale, ecommerce, and store specific systems.
• Ensures issues are identified, tracked, reported, and resolved in timely manner including root cause analysis. Defines functional and enhancement needs for systems and processes.
• Leads and supports Pop-up store activations, as applicable.
• Ensures adherence to opening and closing procedures, inventory cycle counts, inventory control procedures and other operational guidelines.
• Generates data reporting and analysis of store performance and other reporting needs.
• Keeps abreast of retail market trends, consumer trends, customer feedback, and technology.