Follow all company rules, policies and safety standards.
Follow all applicable instructions, specifications, and related to meet the company's objectives.
Must be professional at all times when dealing with external and internal customers.
Complete, pass and maintain qualification of the Smith System course of driving on company vehicles.
Become fully proficient with all existing digital tools.
Ability to coordinate, organize and animate efficient meetings with internal or external customers.
Gather feedback from digital tools users, analyze and forward findings to management/corporate.
Develop and support internal process on manufacturing lines (threading lines, shipping and receiving...)
Develop training program for internal and external users.
With the support of IT and corporate, set up systems at customer sites.
Train all stakeholders and users (internal or external)
Provide customer support for Level 1 troubleshooting.
Utilize generated data to propose process improvement and other efficiencies.
Propose new projects or digital tools and implement.
Any other duties as assigned.
EDUCATION/EXPERIENCE:
Associate’s Degree (Bachelor preferred) in Engineering, Business Administration, Marketing, Communications, or related field.
Minimum of 4 years’ experience with OCTG or tubular related products
2-4 years’ experience in the oil field.
SPECIAL SKILLS
Computer Skills: Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.
Knowledge of Inventory software; Order processing systems and Manufacturing software or equivalent combination.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Write routine reports and correspondence
Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization.
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
SUMMARY OF QUALIFICATIONS
Business Acumen
Demonstrates knowledge of market and competition.
Develops and implements cost saving measures.
Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Organizational Support
Follows policies and procedures.
Completes administrative tasks correctly and on time.
Supports organization's goals and values.
Customer Service
Responds promptly to customer needs.
Responds to requests for service and assistance.
Meets commitments.
Planning/Organizing/Professionalism
Uses time efficiently.
Approaches others in a tactful manner.
Reacts well under pressure.
Diversity/Ethics
Shows respect and sensitivity for cultural differences.
Promotes a harassment-free environment.
Works with integrity and ethically.
Upholds organizational values.
Treats people with respect.
Keeps commitments.
Analytical/Problem Solving
Collects and researched data.
Works well in group problem solving situations.
Demonstrates attention to detail.
Oral/Written Communication
Writes clearly and informatively;
Presents numerical data effectively;
Able to read and interpret written information.
Demonstrates accuracy and thoroughness.
Listens and gets clarification; Responds well to questions.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
Quality
Monitors own work to ensure quality.
Looks for ways to improve and promote quality.
Meets productivity standards; Strives to increase productivity.
Demonstrates accuracy and thoroughness.
Adaptability/Dependability
Able to deal with frequent change, delays, or unexpected events.
Follows instructions, responds to management direction; Takes responsibility for own actions;
Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an alternate plan.
Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Judgment
Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
Safety and Security - Observes safety and security procedures and leads by example
