This role specializes in one or two particular subsection(s) of our Quality Management System (e.g. Device Master Records, customer complaint, product hold, recalls, incoming quality). Responsible for basic building and maintaining quality documentation and processes such as product specifications, manufacturing tolerances, engineering drawings, inspection criteria, testing reports, ERP system analysis, customer complaint analysis and validations.
MAJOR RESPONSIBILITIES
Assist in the development and implementation of processes, reports, data analysis and procedures within the defined area of specialization.
Collaborate with multiple groups (both internal and external) to solve complex problems and continue to ensure compliance is maintained with FDA, ISO and internal requirements.
Facilitate meetings with global business units, sales, marketing, branch personnel to manage project requirements and deadlines. Track and report progress periodically to management.
Review all related documentation and analysis for completeness, accuracy, and assure the product and reports meets all specifications.
Make recommendations and decisions based off the documentation and analysis that leads to better quality standards and customer experience.
MINIMUM JOB REQUIREMENTS
Education
Typically requires a Bachelor's degree in Engineering, Science, Math or other related field.
Work Experience
At least 2 years of experience in Quality.
Knowledge / Skills / Abilities
Experience developing ways of accomplishing goals, with little or no supervision, depending on oneself to complete objectives, and determining when escalation of issues is necessary.
Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook ), with an Intermediate skill in Excel.
Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
Working knowledge of government and industry quality assurance standards (e.g. 21 CFR 820, ISO 13485).
