Posted in Other 15 days ago.
Location: Villanova, Pennsylvania
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Position Information| Posting Number: | 20245032V |
|---|---|
| Position Title: | TechZone Student Manager |
| Posting Type | Student |
| Hours/week: | 40 |
| Eligibility: | Work study preferred but open to all students |
| Semester | 2024 Summer |
| Location | |
| Detailed Work Schedule | M-F 40 hours a week |
| Number of positions: | 3 |
| Department: | 715-UNIT - Technology Support Services |
| Contact Name: | Seth Carey |
| Contact Phone/Extension: | 610-519-7207 |
| Job Description Summary: | This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students, and display advanced problem solving and critical thinking. The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included. |
|---|---|
| Requirements: | - Manage the general activity of the TechZone - Carry out duties as assigned at the TechZone - Mentor and train new student workers at the TechZone - Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone - Provide first level help desk and walk up support to provide support of all UNIT supported systems. - Consult with students, faculty, and staff on complex issue regarding Villanova technology and systems. - Assist with computer problems and provide diagnosis and resolutions. - Log calls utilizing TeamDynamix (TDX) ticket system. |
| Additional Information: | |
| Physical Demands Summary: | Light lifting, up to 50lbs |
| Wage Rate: | $15/hr |
| Closing Date (11:59pm ET): | 05/31/2024 |
|---|---|
| Open Until Filled | No |
Required fields are indicated with an asterisk (*).
(Open Ended Question)
(Open Ended Question)
PI240376357
