PURPOSE: Responsible for auditing, improving and reporting upon processes pertaining to Accounts Receivable. Manages AR projects, including tracking project status and providing recommendations on key decisions. Appropriate escalation of failing or at-risk processes related to ongoing business as well as future state business.
JOB RESPONSIBILITIES:
Audits and reports performance of ongoing AR processes, including but not limited to pricing short pay submissions; billings in process; rejected and debit balance billings; weekly updates of key accounts; small balance write-offs; and uncollectable balance write-offs.
Identifies, develops, documents, and implements improvements to existing processes and/or builds new processes to address existing or forthcoming issues
Reconciles data related to aforementioned processes with cross -functional stakeholders, including but not limited to Credit; Cash Applications; Claims; Pricing Execution; Billings; Deductions; Accounts Payable; and Sales.
Manages AR projects pertaining to ongoing business processes; process improvements; standardization initiatives; and new business/customer reviews.
Partner with AR Reps to gain an understanding of the processes and work with them to improve upon and formally document those processes.
Perform User Acceptance Testing "UAT" for system enhancements and other CI/IT initiatives.
Facilitate development and tracking of team metrics, and miscellaneous ad hoc support of AR Analyst and/or Credit Analyst responsibilities.
Coordinates with management and department heads to define and improve standards, processes, and procedures.
Performs other relevant job duties as required.
JOB REQUIREMENTS:
Education/ Certifications: (Required & Preferred)
Bachelor's degree or equivalent experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform duties.
Experience:
Three to five years of experience in accounts receivable preferred.
Knowledge:
Advanced understanding of accounting, reconciliations and accounts receivable functions. Additional training in bookkeeping concepts and procedures preferred, especially as pertaining to food distribution environment.
Working knowledge of MS Office Suite, with expert proficiency in Excel.
Strong knowledge of customer service and collections practices with understanding of negotiations.
Demonstrate sound decision making within appropriate level of authority and adherence to company policy.
Skills/ Abilities:
Strong administrative skills including attention to detail, organization.
Ability to prioritize workload and handle workload changes as they occur in a highly fast paced office environment in order to meet deadlines.
Ability to communicate effectively and lead dialogue with all levels of the organization including leadership both verbally and in writing.
Ability to communicate precise information to internal and external customers relating to account and/or project status, and to facilitate conflict resolution.
Analytical ability to perform process research and reconciliations
Ability to work well in a team environment and develop relationships with internal departments to implement process improvements and resolve internal and external conflicts.
Self -starter who takes initiative.
Ability to maintain a high degree of confidentiality.
PHYSICAL ENVIRONMENT/ DEMANDS:
Some travel may be required
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday
Stooping, bending, twisting and reaching may be required in completion of job duties
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
