At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
Mohawk is looking for a Data Management Specialists who will support entry of samples data for our customers which requires strong knowledge of the governance rules, policies, business structure, and legal requirements surrounding these changes. The Specialists support multiple systems and varying processes, including acquisitions and integration effort related to SAP (CREST) implementation.
What you'll do:
Work with product managers to identify required information and advise, as well as challenge implications related to factors such as fabrication, product specifications, and dimensions needed for all sample part numbers that impact our business.
Research and resolve all data entry related issues to promptly address data integrity issues and to correct the data on a timely basis. Ensure that the correct information is provided to assure that business processes are not affected and to mitigate financial risk for the company (i.e. product line shut down).
Creation and maintenance of BOM for all Sample SKU's for Mohawk.
Adds and maintains new items/materials from various request formats, while ensuring data accuracy.
Troubleshoot why products are not showing in Exchange, as well as CAMS data.
Evaluates requests to determine proper categories for various set-up requirements.
Validates the requested item/material information using best business practices/requirements.
Maintains data consistently and uniformly across multiple systems (i.e. SAP, AS400).
Develops expert knowledge of assigned specific SKU category.
Identifies priority requests and expedites processes accordingly.
Determines and inactivates duplicate parts/materials per business needs.
Builds and processes mass changes across multiple systems per business needs.
Executes non-standard requests to set up new items and researches/resolves data exceptions.
Provides ad hoc reports as requested by various departments, including Finance.
Performs project work as needed, as well as other related assignments assigned by Supervisor.
What you have:
High School Diploma or GED equivalency.
Minimum of 3 years previous data entry or customer service related experience preferred.
Prefer 2 years of experience with Mohawk products, SKU structures and inventory systems.
Proficient PC and systems- working knowledge of AS400, SAP, Excel, Word.
What you're good at:
Strong Customer service orientation to listen and ask questions, and provide resolution in a timely manner.
Must possess strong communication skills with a demonstrated ability to interact effectively with individuals at all levels of the organization.
Must be able to perform multiple tasks, and meet scheduled deadlines.
Fast and accurate data entry skills with the ability to multi-task.
Strong organizational and problem-solving skills.
Must be detail oriented and have excellent written and verbal communication skills.
Willingness to take initiative when issues arise.
Support an approach to continuous learning/enhance skillset as business needs evolve.
Must be a team player, considering the needs of the group.
What else?
Must be willing to travel up to 5% for meetings and projects.
We're located in a pretty great spot - check out this video to see what we mean
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
