Job Description:

Current Employees:



If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.


The Department of Medicine, Division of Infectious Diseases has an exciting opportunity for an Outreach Coordinator. The Outreach Coordinator oversees the development and implementation of public education and outreach programs, and assumes responsibility for creating, planning, preparing, and executing varied programs to reach targeted populations.


The goal of this position is to enhance a patient centered approach to HIV care by supporting patients with all aspects of continuous engagement in clinical care. This employee will work in coordination with the patients' medical team, case managers, scheduling office, central insurance verification, insurance companies to ensure the patients remain engaged in their comprehensive care. Identify issues that may prevent a patient from being able to attend their medical appointment and coordinate with the team to eliminate those barriers. Maintain close contact with patients newly engaged in care or who are inconsistent with their care. Assist with patient flow to ensure that patients have the best experience possible on their day of the clinic visit. Be available to assist the patient throughout any stage in their care to make sure their questions or concerns are addressed. Provide patient education as necessary, acknowledging patients' needs and values. Advocate for appropriate services for clients based on needs and assessments. Conduct visits with clients in various settings, including in the community, client's home and attending client appointments. Ability to work effectively with humans of diverse gender identities, races, ethnicities, ages, sexual orientations, and drug use patterns, in a multicultural environment. This is a critical component to the agency and the work that is done in the community. Willingness to work non-traditional hours.



This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.




Minimum Requirements:



Bachelor's degree in relevant field


Minimum 1 year of public outreach experience, syringe service program, and knowledge of HIV outpatient care


Bilingual preferred (English/ Spanish or English/Haitian creole).



Any appropriate combination of relevant education, experience and/or certifications may be considered.




Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.


• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.


• Ability to process and handle confidential information with discretion.


• Bilingual in English and Spanish preferred


• Ability to work evenings, nights and weekends as necessary.


• Commitment to the University's corevalues.


• Ability to work independently and/or in a collaborative environment.

#LI-EL1


The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.


UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.


Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.


The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.



Job Status:

Full time



Employee Type:

Staff



Pay Grade:

H5 Apply Now