The Residency Coordinator works with the Program Director to manage the administrative aspects of the residency program by performing a wide range of complex and confidential administrative and clerical duties to support program. The RC develops, supervises, and distributes monthly rotation and elective schedules, monthly time logs, leave requests, call schedules, and calendars. Generates and maintains daily office schedules for all residents and faculty in the residency program, cross-referenced with rotation and other responsibilities. Maintains necessary records for Medical Education and/or Accounting Department. Maintain biographical information on all residents and update information on alumni.
Daily Operations
Ensures program is compliant with organizing and documenting accreditation requirements including, but not limited to, committee meetings, PD semi-annual meetings, summative evaluations, final evaluations, didactics and educational conferences, and scholarly activities
Ensure program handbook/manual, policies, curriculums are updated annual and meet current requirements
Disseminates and monitors the completion of evaluations (rotation, self, peer, faculty)
Manages and monitors all Program Letters of Agreements
Initiates the process for site visits from accreditation agencies, including, but not limited to ensuring requested documents are completed correctly before deadlines
Serves as the key program representative at national and local events to increase program's recognition and for recruitment purposes
Lead logistics for all program/alumni events and activities, including orientations, retreats, career development forums, and commencement
Develop and edit program's marketing and advertisement materials, including website content and newsletters
Manages and audits residents' files for compliance
Required Skills
Ability to work independently, take initiative, prioritize duties and work closely with other programs/projects.
Be well organized, detail-oriented and have the ability to handle a variety of tasks simultaneously with a problem-solving approach.
Experience working effectively with clients from diverse background, with sensitivity to people from diverse communities.
Literacy and experience with computer office programs (MS Work, MS Excel, MS Outlook)
Excellent written, verbal and telephone skills
Microsoft Word, Excel, PowerPoint, Microsoft Outlook 360
Knowledge of web-based data systems such as Novatus, Workday, ERAs, ACGME WebADs, GME Track, New Innovations, MyEvaluations, and NRMP
Must possess the ability to function independently and know when to escalate issues to achieve and maintain high levels of successful project completion
Must demonstrate critical thinking, problem-solving, and independent decision-making skills
Must demonstrate organizational skills and be detailed oriented
This position requires the ability to handle sensitive information with absolute confidentiality
Must possess skills and abilities in accreditation and compliance
Must possess skills and abilities in project and event development
Excellent interpersonal, oral, and written communication skills and the ability to work effectively with a diverse community.
Required Education and Experience
Bachelor's degree from an accredited college or university in Public Health, Education or Healthcare Administration or Public Administration.
Minimum of three (3) years experience in an educational or administrative capacity
