Job Description:

Essential Duties and Responsibilities: 

Other duties may be assigned.

 

Provide management and leadership to the territory sales managers, as well as supporting the technical group in sales related activities. 

 

Be the key point of contact for all Geotech customers with regards to order management, conflict resolution , projections, and record keeping.

 

Build relationships with key accounts, drive sales and margins to plan or above and analyze sales data to make sound decisions. .

 

Make sales contacts, research customer needs and develop  market strategies & goals for each product and service.

 

Obtain and coordinate data and information from staff and member groups. Research and develop lists of potential customers.

 

Evaluate product & service marketability in terms of customers’ needs and Volume.                                                                                                                    

Follow-up on sales leads and making cold calls on potential customers,  establishing & maintaining industry contacts that lead to sales, understanding of industry trends and technical developments that effect target markets.

 

Plan and direct staffing, training, and performance evaluations of sales personnel to develop and manage sales and service programs.

 

Meet or consult with department heads to plan advertising services

 

Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

 

Serve as key intermediary with the scheduling department.

 

Analyze margins and setups – troubleshoot low/negative margin items.

 

Manage Geotech  Trademarks.

 

 

 

Utilize CRM as the primary customer relationship interface, including but not limited to: maintaining up-to-date contact information, all pertinent customer interaction, quote request and lead generation activities.  Maintain accurate sales and marketing records.

 

Abide by, enforce and participate in the implementation and ongoing oversight of all company safety standards and regulations.

 

 

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Safety and Security - Observes safety and security procedures, Determines appropriate action beyond guidelines, Reports potentially unsafe conditions, Uses equipment and materials properly

Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develops alternative solutions, Works well in group problem solving situations, Uses reason even when dealing with emotional topics

Technical Skills - Assesses own strengths and weaknesses, Pursues training and development opportunities, Strives to continuously build knowledge and skills, Shares expertise with others

Customer Service - Manages difficult or emotional customer situations, Responds promptly to customer needs, Solicits customer feedback to improve service, Responds to requests for service and assistance, Meets commitments

Interpersonal - Focuses on solving conflict, not blaming, Maintains confidentiality, Listens to others without interrupting, Keeps emotions under control, Remains open to others' ideas and tries new things

Oral Communication - Speaks clearly and persuasively in positive or negative situations, Listens and gets clarification, Responds well to questions, Demonstrates group presentation skills, Participates in meetings

Team Work - Balances team and individual responsibilities, Exhibits objectivity and openness to others' views, Gives and welcomes feedback, Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed, Recognizes accomplishments of other team members

Written Communication - Writes clearly and informatively, Edits work for spelling and grammar, Varies writing style to meet needs, Presents numerical data effectively, Able to read and interpret written information

Leadership - Exhibits confidence in self and others, Inspires and motivates others to perform well, Effectively influences actions and opinions of others, Accepts feedback from others, Gives appropriate recognition to others, Displays passion and optimism,

Diversity - Demonstrates knowledge of EEO policy, Shows respect and sensitivity for cultural differences, Educates others on the value of diversity, Promotes a harassment-free environment, Builds a diverse workforce

Ethics - Treats people with respect, Keeps commitments, Inspires the trust of others, Works with integrity and ethically, Upholds organizational values

Organizational Support - Follows policies and procedures, Completes administrative tasks correctly and on time, Supports organization's goals and values, Benefits organization through outside activities, Supports affirmative action and respects diversity

Adaptability - Adapts to changes in the work environment, Manages competing demands, Changes approach or method to best fit the situation, Able to deal with frequent change, delays, or unexpected events

 Attendance/Punctuality - Is consistently at work and on time, Ensures work responsibilities are covered when absent, Arrives at meetings and appointments on time

Dependability - Follows instructions, responds to management direction, Takes responsibility for own actions, Keeps commitments, Commits to long hours of work when necessary to reach goals, Completes tasks on time or notifies appropriate person with an alternate plan

Initiative - Volunteers readily, Undertakes self-development activities, Seeks increased responsibilities, Takes independent actions and calculated risks, Looks for and takes advantage of opportunities, Asks for and offers help when needed

Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment, Supports and explains reasoning for decisions, Includes appropriate people in decision-making process, Makes timely decisions

Motivation - Sets and achieves challenging goals, Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals

Professionalism - Approaches others in a tactful manner, Reacts well under pressure, Treats others with respect and consideration regardless of their status or position, Accepts responsibility for own actions, Follows through on commitments

Quality - Looks for ways to improve and promote quality, Applies feedback to improve performance,

Quantity - Meets productivity standards, Completes work in timely manner, Strives to increase productivity, Works quickly

Analytical - Synthesizes complex or diverse information, Collects and researches data, Uses intuition and experience to complement data, Designs work flows and procedures

Project Management - Develops project plans, Coordinates projects, Communicates changes, Completes projects on time and budget and progress, Manages project team activities

Change Management - Develops workable implementation plans, Communicates changes effectively, Builds commitment and overcomes resistance, Prepares and supports those affected by change, Monitors transition and evaluates results

Cost Consciousness - Works within approved budget, Develops and implements cost saving measures, Contributes to profits and revenue, Conserves organizational resources

Strategic Thinking - Develops strategies to achieve organizational goals, Understands organization's strengths & weaknesses, Analyzes market and competition, Identifies external threats and opportunities, Adapts strategy to changing conditions

Innovation - Displays original thinking and creativity, Meets challenges with resourcefulness, Generates suggestions for improving work, Develops innovative approaches and ideas, Presents ideas and information in a manner that gets others' attention

Planning/Organizing - Prioritizes and plans work activities, Uses time efficiently, Plans for additional resources, Sets goals and objectives, Organizes or schedules other people and their tasks, Develops realistic action plans   

Delegation - Delegates work assignments, Matches the responsibility to the person, Gives authority to work independently, Sets expectations and monitors delegated activities, Provides recognition for results

Managing People - Includes staff in planning, decision-making, facilitating and process improvement, Takes responsibility for subordinates' activities, Makes one’s self available to staff, Provides regular performance feedback, Develops subordinates' skills and encourages growth, Solicits and applies customer feedback (internal and external), Fosters quality focus in others, Improves processes, products and services, Continually works to improve supervisory skills

Visionary Leadership - Displays passion and optimism, Inspires respect and trust, Mobilizes others to fulfill the vision, Provides vision and inspiration to peers and subordinates

 

Quality Management - Looks for ways to improve and promote quality, Demonstrates accuracy and thoroughness

Business Acumen - Understands business implications of decisions, Displays orientation to profitability, Demonstrates knowledge of market and competition, Aligns work with strategic goals

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (BA/BS) from four-year college or university, or equivalent;  and  over four (4) years up to and including ten (10) years’ experience in sales and marketing for a manufacturing organization;  or any combination of education, experience and training.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:     

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of:

Microsoft Windows operating system, Microsoft office applications, CRM software, internet software, Contact management software, Electronic mail software.

Other Qualifications:

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.


• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Knowledge of business and management principles involved in resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.


• Knowledge of economic and accounting principles and practices, the financial markets, and the analysis and reporting of financial data.


• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.


• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation

 Supervisory Responsibilities:

This job may be responsible for the supervision of sales personnel in Sales and Marketing Department.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the associate will be engaging in these physical activities:

Physical Activity	Amount of Time
None	Under 1/3	1/3 to 2/3	Over 2/3
Stand			X
Walk		X
Sit			X
Use hands to finger(s), handle, or feel				X
Reach with hands and arms			X
Climb or balance	X
Stoop, kneel, crouch, or crawl		X
Talk or hear				X
Taste or smell	X

 

 

This job requires that the person be able to independently lift or exert the amount of force or weight within the frequency specified below:

Lifting or Force Requirements	Amount of Time
None	Under 1/3	1/3 to 2/3	Over 2/3
Up to 10 pounds				X
Up to 25 pounds			X
Up to 50 pounds	X
Up to 100 pounds	X
More than 100 pounds	X

 

This job performs Light Work.  It requires the exertion of up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to move objects.  It requires sitting most of the time.

 

 

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually mild with occasional exposure to moderately loud noise when performing work duties in production areas of client/customer work sites.

 

This job will be performed under the environmental factors given below:

Environment Conditions	Amount of Time
None	Under 1/3	1/3 to 2/3	Over 2/3
Wet or humid conditions (non-weather)	X
Work near moving mechanical parts	X
Work in high, precarious places	X
Fumes or airborne particles	X
Toxic or caustic chemicals	X
Outdoor weather conditions	X
Extreme cold (non-weather)	X
Extreme heat (non-weather)	X
Risk of electrical shock	X
Work with explosives	X
Risk of radiation	X
Vibration	X

 

The primary work location for this job is in a private office. Responsibilities of this job may require evening and weekend work in response to customer and business needs. It also requires regular travel for sales and marketing activities.

 

The work environment characteristics described above does not necessitate the use of Personal Protective Equipment (PPE).  The associate must wear personal protective equipment such as safety glasses/goggles,  closed shoes, and other protective equipment as specified by OSHA and other federal/state regulations at all times while performing the duties of this job in the manufacturing, warehouse or shipping areas, and in areas where specific PPE requirements are designated/prescribed.

 

Barnhardt Manufacturing Company is a federal subcontractor which maintains an affirmative action program: EOE/AA Employer including Vets and Disabled

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