Posted in General Business 21 days ago.
Type: Full-Time
Location: New York, New York
The Hilton New York Time Square is looking for a Front Office Manager to join our stunning landmark New York City Hotel, a corporate managed property. Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features three food and beverage outlets, including the Zagat-rated restaurant, Restaurant Above, which is perched 21 stories above, offering a breathtaking view of Times Square.
The ideal candidate will have 2-3 years of progressive hotel front office leadership experience, knowledge of New York Union Local 6, as well as an affinity for team building and interpersonal skills. This position will be one of 6 leaders on the Front Office team that includes 2 Front Office Managers, 2 Assistant Front Office Managers, and 2 Overnight Managers. This position will report to the Director of Front Office and help oversee a unionized, hourly team of up to 14+. OnQ and Union management experience strongly preferred!
Shift Pattern: 2 overnight shifts and 3 am/pm shifts.
Salary Range: $70,000 - $80,000 / annually
What will I be doing?
As a Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Meaningful Benefits for Your Career and Well Being
We support the well-being and performance of Team Members with industry-leading rewards, recognition, and support to meet their needs:
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