Posted in General Business 16 days ago.
Type: Full-Time
Location: Baltimore, Maryland
The iconic Hilton Baltimore Inner Harbor is seeking an experienced and motivated Front Office Manager to join their leadership team! This 757-room property is located next to Oriole Park at Camden Yards, Inner Harbor's museums, the National Aquarium, and is connected to Baltimore Convention Center via skywalk!
As the Front Office Manager, you would report to the Assistant Director of Front Office and oversee a guest services team of 25. Ideal candidates for this position will have experience leading a union team at a large property that sees high occupancy specifically from groups! In this role, you would spend the majority of your time doing hands-on development with the team at the desk and attending to the needs of both VIPs and guests alike.
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What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
What will I be doing?
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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