Sr. Manager Learning Strategy at Comcast

Posted in Other 17 days ago.

Type: Full Time
Location: New York, New York





Job Description:

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. FreeWheel, our advertising technology arm, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Effectv, our audience delivery company, helps advertisers reach their target audiences across linear TV, streaming, and video on demand. A global division of Comcast, we have offices in nine countries and can insert advertisements around the world.

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
The Learning & Performance team is seeking a senior learning consultant to support aligned business areas and HR business partners within Comcast Advertising. In this role, you would be responsible for establishing a holistic learning strategy in partnership with business leaders, and designing, developing, and delivering high quality, cost effective learning solutions for employees and leaders to drive business performance. This role also plays a critical role in driving large scale learning and performance solutions for key strategic business priorities supporting annual operating plans.
Strong candidates will operate with a partnership and strategic mindset, working closely with peers across our learning strategist team, enterprise learning teams, and business teams to identify themes to develop solutions that scale across business lines. We're seeking a candidate who can provide deep expertise in adult learning theory and best practices in learning experience design, has experience in creating and maintaining end-to-end learning strategies and is able to balance best practice with business realities to iterate and develop creative solutions in an agile environment.
This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff, but may delegate work to learning enablement and instructional design team members based on scope and priority.
Location: We are seeking a candidate who is available to work in-person in our NYC FreeWheel location from Monday-Thursday. The role may need to attend in-person meetings/events in Philadelphia on occasion.

Job Description

Core Responsibilities


  • Assesses learning needs and priorities from Executive and Senior Leadership Teams; advises on how to balance short- and long-term prioritization against business strategy


  • Provides overall direction of the learning and performance strategy aligned business areas to drive revenue, employee growth, proficiency acceleration, and solution advancement to meet organizational goals and the needs of clients.


  • Crafts learning & performance strategies and executes on those strategies; may include responsibilities throughout the full learning experience design process (analysis, design, development, implementation, and evaluation), including sustaining and scaling solutions for the long-term


  • Prioritizes work strategically, delegates appropriate learning initiatives to learning enablement team / instructional designers, and provides coaching as applicable


  • Identifies themes from broad skills analyses and scales those themes into product suites, strategies, or solutions for the business


  • Leverages learning analytics to share holistic learning insights and learning initiative results back to aligned business areas


  • Interfaces with appropriate internal groups (i.e. Change Management, Project Management, Knowledge Management, Business Process Design, Enterprise Learning Teams, etc.)) to ensure appropriate integration, scale, and analysis of tracking and reporting.


  • Actively learns business to create relevant learning experiences and solutions


  • Consistent exercise of independent judgment and discretion in matters of significance.


  • Other duties as assigned


Qualifications:


  • Bachelor's degree in Education, Instructional Design, or a related field.


  • 7-10 years of experience in instructional design, training delivery, and client engagement.


  • Experience designing and delivering end-to-end learning strategies at scale.


  • Excellent consulting, communication, and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.


  • Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.


  • Experience operating in an agile, flexible business and learning environment is a plus.


  • Experience in a sales or technology company is a plus.


Employees at all levels are expected to:


  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

PDN-9be99a70-2913-4f21-a294-36a76fbb320a
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