Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman is currently seeking Operations leaders for the following areas of our business:
Vehicle Supply Chain
Licensing and Compliance
In this highly visible role with multiple growth opportunities, you will utilize your coaching and mentoring skills to oversee a team of 2-4 operational leaders. If you're a career driven leader who thrives on nurturing teams, driving results, and making a difference, then we look forward to speaking with you!
What will you do?
Lead and manage an operational team, including collaboration with key business partners, to ensure Holman exceeds customer expectations and delivers world class support.
Establishes department performance metrics for measurement, comparison, or evaluation of factors
Collaborates with other departments and stakeholders to identify and maintain resources needed
Develops policies to increase efficiency while ensuring quality and customer service levels; implements subsequent changes to processes.
Analyzes current procedures; suggests improvements to increase efficiency and profitability for the company.
Assesses the need for staffing; makes recommendations to ensure efficient allocation of resources. Oversees all personnel related issues pertaining to the department:
Acts as part of the team coordinating process changes, or new product/services to ensure timely implementations and continuity of service.
Perform all other duties and special projects as assigned.
What are you looking for?
Bachelor's degree in a related field or equivalent work experience; Master's degree preferred
Additional education, certifications, or other distinctions are a plus
Demonstrated competency in computer software to include databases, spreadsheets, and word processing.
Advanced capability and experience with MS Excel or equivalent systems.
5+ years' experience in fleet management or comparable industry, including 2+ at a leadership level
Experience leading large teams, including other leaders, and driving results through others.
Developing and implementing processes, methods, and tools to increase efficiency and accuracy
Strong customer service skills with the ability to drive a service focus on an operational team
Manages subordinate staff in the day-to-day performance of their jobs
Strong understanding of Project Management concepts and best practices.
Ensures that project/department milestones/goals are met and adhering to approved budgets
Has full authority for personnel actions
Thorough understanding of company products and services
Contributes to the development of vision and strategy
Works with other leaders to develop a common departmental vision or strategy
Adapts area/departmental plans and priorities to address business and operational challenges
Identifies and resolves technical, operational and organizational problems
Adjusts quickly to new or changing work environment
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills.
Excellent time management skills, with a proven ability to meet deadlines
Strong supervisory and leadership skills
Applies management expertise to set direction, resolve problems and provide guidance to employees in own area of responsibility or department
Manages team projects and project plans through execution
Influences or provides input to forecasting and planning resources; may manage allocated budget
Decisions are guided by policies, procedures and department or business plan; receives guidance from manager
Excellent verbal and written communication skills
Excellent interpersonal, counseling, negotiation, and customer service skills
Anticipates and interprets customer needs to identify solutions
Strong presentation skills
Effectively coaches, gives performance feedback and provides development opportunities within own area of responsibility or department
Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others
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Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.