Position: Customer Service Representative


Pay: $22 per hour


Location: Onsite, San Diego


Hours: Monday to Friday 7:00 AM-4:00 PM


Responsibilities:


Answer inbound calls and make outbound calls to existing clients


Support a high volume of emails and calls


Resolve customer inquiries in a timely manner


Document customer interactions into database


Create customized marketing campaigns and monitor results


Review the level of service per account and provide customer recommendations


Additional clerical duties as needed


Job Requirements:


1+ years of proven customer service experience in a call center environment


Excellent communication skills, both written and verbal


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.