The Centralized Support Technician - Emergency Department is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association.
Schedule:Full Time
Shift: Night Shift
Level: 6+ years of experience
Success Profile Find out what it takes to succeed as a Centralized Support Technician - Emergency Department:
Collaborative
Time Efficient
Organized
Critical Thinker
Attention to Detail
Compassionate
Benefits that Reflect Your Contributions
Your Pay A compensation program designed for fair and equitable pay.
Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future.
Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!.
Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust.
Job Details
Facility: Kennestone Hospital
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
The Centralized Support Technician will function as versatile employee that provides support to nursing units at Wellstar Hospitals by assisting with patient safety sitting, patient transports, room turnover that includes a full range of cleaning duties to assigned area and assisting the nutrition and food services liaisons with patient meal delivery and retrieval. The Centralized Support Technician should assume the role of patient advocate providing world-class customer care in daily job duties as well as any additional duties as assigned.
Take a tour to view our wonderful emergency department!
Responsibilities
Wellstar Kennestone Hospital has an Immediate Opening for a Central Support Technician
Full Time Night Shift 7pm- 7am
As one of the Top 100 hospitals, Wellstar Kennestone offers the most advanced care available for all your surgical, medical, rehabilitative and emergency care needs. In addition to a highly qualified team of physicians, nurses and clinical staff, we offer the very latest in technology and diagnostic imaging capabilities.
What you will do:
Safety Sitter
Constant Observation for changes in patient behavior.
Communicate with staff any potential or recent changes in the patient's behavior, risk factors, or mental status.
Document patient checks every 15 minutes (Q15) on patients under observation.
Evaluate environment for safety and document each shift.
Assist in the provision of a safe and clean environment and aids with activities of daily living
Telesitter Facility Liaison
Tracks, delivers, maintains, and retrieves telesitter carts
Troubleshoots any cart connectivity issues and places an IT ticket if necessary
Performs safe room guideline checks upon initiation and upon every hand-off thereafter
Performs environmental rounds to ensure safe room guidelines are being maintained
Responds to remote telesitter escalation for face-to-face intervention
Notifies Nurse and/or charge Nurse when face to face redirection is required
Transportation of patients
Proper verification of patient identification
Obtain TTR, proper sign out of patient, proper notification of RN upon return
Proper movement and transport of patient
Verify that O2 and IV's are transported correctly
Ensure that proper hand washing and isolation technique is used
Utilizes proper body mechanics and lift equipment
Room Turnover (Environmental Services)
The CST will empty trash from the patient room.
Keep room clear of clutter by picking up trash and cleaning spills.
May aid current EVS tech with room turnover.
Nutrition and Food Services
Transportation of meal carts from kitchen to the nursing unit.
Transportation of used meal carts from the nursing unit to kitchen.
Qualifications
Required Minimum Education:
High school diploma or equivalent Required.
Required Minimum Experience:
Minimum 2 years of healthcare experience Preferred.
Required Minimum Skills:
Ability to read, write, and speak the English language.
Ability to hear and see alarms and digital readouts.
Strong customer service and interpersonal skills
Ability to collaborate with other healthcare providers in the provision of patient care.
Ability to function in stressful and emergency situations is essential.
Must be versatile in learning and able to perform various job duties daily.
Required Minimum Licenses and Certifications:
Basic Life Support Required
Share the opportunity
Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.
Our Mission To enhance the health and well-being of every person we serve.
Our Vision Deliver worldclass health care to every person, every time.
