Pay Grade: No Pay Grade Date opened: 26 Apr 2024 Eastern Daylight Time
Applications close: 17 May 2024 Eastern Daylight Time
General Summary:
The UMass Boston "Research Computing Systems Professional" job family series of positions (levels 1 through 5) are systems administrators who are responsible for implementing and maintaining IT systems supporting research activities. The Systems Professional series is a five-level series that supports research facilitation, research data management, high performance computing, high throughput computing, hosting, and other types of systems administration.
The organizational levels in this series include:
Research Computing Systems Administrator I (Systems Professional I)
Research Computing Systems Administrator II (Systems Professional II)
Research Computing Systems Engineer (Systems Professional III)
Research Computing Senior Systems Engineer (Systems Professional IV)
Research Computing Systems Architect (Systems Professional V)
Examples of Duties:
RC Systems Administrator I
Participate in running RC systems at scale
Monitor and maintain the health and integrity of RC systems
Upgrading and patching of RC systems
Track performance metrics to ensure efficient use of resources
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
Build and maintain relationships across RC teams to support researcher needs
Regular professional development to build a diverse set of systems administrative skills
Regular review of best practices and process refinement
Regularly assist a broad set of researchers through support requests
Assist researchers with routine issues in using RC systems
RC Systems Administrator II
Participate fully in building, configuring, and running RC systems at scale
Monitor and maintain the health and integrity of RC systems
Upgrading and patching of RC systems
Assist in implementing robust and secure IT solutions supporting research
Assist in defining and tracking performance metrics to ensure efficient use of resources
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
Build and maintain relationships with external vendor technicians and engineer
Regularly contribute best practices documentation and knowledge transfer
May mentor junior staff or student employees
Regularly assist a broad set of researchers through support requests
Assist researchers in the design and debugging of research workflows
Assist in building curriculum and teaching workshops for basic use of RC resources
RC Systems Engineer
Participate fully in planning, building, configuring, and running RC systems at scale
Monitor and maintain the health and integrity of RC systems
Upgrading and patching of RC systems
Design and implement robust and secure IT solutions supporting research, including supporting data compliance requirements
Define and track performance metrics to ensure efficient use of resources
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
Build and maintain relationships with external vendor technicians and engineers
Regularly contribute best practices documentation and knowledge transfer
May mentor junior staff or student employees
May lead trainings on RC resources
Regularly assist a broad set of researchers through support requests
Facilitate the design, debugging, and automation of research workflows
RC Senior Systems Engineer
Lead the planning, building, and configuration of RC systems at scale
Set standards for monitoring and maintaining the health and integrity of RC systems
Upgrading and patching of RC systems
Design and implement robust and secure IT solutions supporting research, including systems that meet data compliance standards
Define and track performance metrics to ensure efficient use of resources
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
Build and maintain relationships with external vendor technicians and engineers
Collaborate with and may provide leadership to other personnel within the RC ecosystem
Regularly contribute best practices documentation and knowledge transfer
May supervise junior staff or student employees
Lead trainings on RC resources, including specific software or tools
Provide in-depth consultation with researchers through regular engagements
RC Systems Architect
Provide expert operational knowledge of RC systems at scale that provides performance improvements in complex environments
Develop next generation RC architectures to address compute and data intensive research problems
Develop enhancements to maintain integrity of RC systems
Collaborate with domain researchers regularly and other key IT partners (e.g. Network, Security, Operations, and Client Services) to address future needs
Leads and participates with Systems Engineers within the national RC ecosystem
Will lead trainings of RC systems and/or domain research, including specific software or tools
Develop next generation workflows or debug complex issues with a deep understanding of cutting-edge technology, software, or tools
Qualifications:
RC Systems Administrator I
Minimum of 2 years' relevant post-secondary education or relevant work experience, including a combination of these two
Knowledge of Linux systems administration
RC Systems Administrator II
Minimum of 5 years' relevant post-secondary education or relevant work experience, including a combination of these two
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
RC Systems Engineer
Minimum of 7 years' relevant post-secondary education or relevant work experience, including a combination of these two
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
Specialized knowledge in specific technologies
RC Senior Systems Engineer
Minimum of 9 years' relevant post-secondary education or relevant work experience, including a combination of these two
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
Specialized knowledge in specific technologies
Ability to lead development of specific technologies
RC Systems Architect
Minimum of 11 years' relevant post-secondary education or relevant work experience, including a combination of these two
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
Extensive knowledge in specific technologies
Ability to lead development of specific technologies
Application Instructions:
Please apply online with your resume, cover letter and list of three professional references.
Review of candidates will begin following the application closing date.
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
Salary Ranges for the appropriate Pay Grade can be found at the following link:
All official salary offers must be approved by Human Resources.
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.
Applications close: 17 May 2024 Eastern Daylight Time