Manage and provide a cohesive team of 5 employees along with a multitude of supply chain partners across reception, mailroom, and building services
Create and lead by example a high-functioning, collaborative team as dedicated to providing an excellent client-customer experience as you are
Direct and oversee maintenance and reactive work ticket responses relating to the interior condition and appearance consistent with client objectives. Communicate with suppliers, client- customers, Landlords/Property Management and NMRK GCS FM to obtaininput and recommendations to ensure operational and quality standards are maintained.
Travel between two assigned sites to ensure work order tickets, site inspections and client-customer service needs are being met in atimely manner
Provide triage and ensure onsite repair of routine maintenance items
Supervise suppliers to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the Company, the client and client- customers.
Interact daily with clientand client-customers, developing their trust with the understanding this position is a very visible role representing the client to its customers.
Communicate and work with client, client-customers and NMRK GCS to schedule any potential business disruptions, i.e. supplier access, maintenance work that may include noise, walkthroughs, building superintendent access, etc.
Support the selection of contractservices, vendor negotiation of service agreements and monitor vendor performance, assuring full compliance with standards established within the service agreement.
Support the client and client-customers to achieve space planning strategies; to include moves management.
Serve as point of contact for Property Risk Inspections.
Support, as needed, conference and meeting room requirements to include scheduling, set up and tear down, and catering set up. This will typically be handled by the client's Events Coordinator and Newmark Reception (planning) and Building Technicians (set up/teardown delivery) but as the team leader, support and participation is always an opportunity
Support and participate in development of Environment, Health and Safety and Emergency Preparedness Plans.
Ability to review plans for major equipment repairs/replacements (HVAC, fire alarm systems, etc.) and provide feedbackif proposals are 'fit for purpose' and financially reasonable.
Collaborate with the client, client-customers and NMRK GCS on Green Initiatives.
Perform site inspections of assigned properties and coordinate actionplans with onsiteteams to resolvenon-compliance items.
Support client inthe management of furniture services and management.
QUALIFICATIONS
Skills, Education and Experience:
Minimum 3-5 years previous experience in property- and/or facility management and/or building engineering experience.
Excellent human relations instincts with strong face-to-face, verbaland written communication skills
Ability to perceive problems and react quickly to offer solutions
Ability to do onsite repair troubleshooting and triage
Strong organizational skills
Strong supervisory/vendor oversight skills
May perform other duties as assigned
Working Conditions: Normal working conditions with the absenceof disagreeable elements
Salary: $95000 - $100000 annually
The expected base salary for this position ranges from $95000 to $100000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
About us
We're a fast-growing dynamic global corporate services team focused on doing things in new ways, acting in the best interests of our clients. Our regional account team work closely together, supporting one another to perform at our best. We pay a competitive salary and discretionary bonus. You will be eligible to participate in our various healthcare plans along with a generous amount of paid time off and have 24/7 access to our Employee Assistance Program (EAP).
Our client is "the sweet spot" for people who are passionate about products, making a mark, and having fun doing it. As a company, they are small and flexible enough for every person to take initiative and make things happen. But they are large enough in their brand and reach for those actions to have a global impact. That's a pretty sweet spot to be in and they always striving to keep it that way.
About Newmark
Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Newmark's company-owned offices, together with its business partners, operate from over 160 offices with approximately 6,200 professionals around the world. To learn more, visit nmrk.com or follow @newmark.
